Issue with the d-pad

Discus and support Issue with the d-pad in XBoX on Consoles to solve the problem; I'm having an issue with the d-pad on my controller. More specifically, the right button. Quite often it doesn't register whenever I press it, and I... Discussion in 'XBoX on Consoles' started by Cory_601, Feb 22, 2016.

  1. Cory_601
    Cory_601 Guest

    Issue with the d-pad


    I'm having an issue with the d-pad on my controller. More specifically, the right button. Quite often it doesn't register whenever I press it, and I might have to press it multiple times (maybe 2 or 3 times) before it actually registers. It didn't seem to
    do this too often at first but as time went on - maybe over the course of 2 or 3 weeks - it got worse.

    What's strange about this is that I actually have two controllers, and both of them are having this same exact issue, and it started to happen to them both around the same exact time. Based on that, I'm not convinced it's because of hardware issues.

    But, in the event that it was just a wild coincidence that both of my controllers got the same exact problem around the same time due to hardware issues, I'd just like to know how I can get around it. They're new, didn't come with my Xbox, I bought them
    separately. Also, the 90 day warranty is up (Just barely though, needless to say, I got them some time in November). Would my only options be to buy new ones or is there some way I can get them replaced or fixed? I'd even be willing to fix them myself as a
    last resort if I knew what was causing the problem.

    It may not seem like a major issue but most of the games I play I use the d-pad a lot, so this problem got annoying pretty quick.

    Thanks for the help.

    :)
     
    Cory_601, Feb 22, 2016
    #1
  2. II Enix II
    II Enix II Guest
    360 Pad With Rotational D-Pad

    My limited Gears 3 pad just recently broke. Well, the d-pad specifically. Anyone know of anywhere you can pick up the pads with the rotational d-pads? I think the ltd edition MW3 pads have the rotational d-pad, don't they?
     
    II Enix II, Feb 22, 2016
    #2
  3. The1337gamer
    The1337gamer Guest
    Will Microsoft ever release drivers for Xbone controller on PC?

    360 controller is mostly fine for PC games.

    Only issue I have is the d-pad which sucks for fighting games.

    Even with driver support, the X1 controller + play and charge kit is over £55 which is too much just for a fixed d-pad.
     
    The1337gamer, Feb 22, 2016
    #3
  4. mrjlturner
    mrjlturner Guest

    Issue with the d-pad

    I have found multiple threads in the forums about the same issue. I have two of the 3.5 millimeter connector controllers with the same exact issues. It seems that the D pad works perfectly if you press the directional unnecessarily hard. However, it seems
    that pressing it at a normal or what I would consider a normal pressure it fails regularly to register the press. Being that there are multiple threads on this issue I would say this is definitely a production problem with the units.
     
    mrjlturner, Feb 27, 2016
    #4
  5. mrjlturner
    mrjlturner Guest
    mrjlturner, Oct 31, 2018
    #5
  6. Miguel Molina O Win User

    D-pad issue

    I am truly sorry I wish I could help more
  7. mrjlturner Win User

    Issue with the d-pad

    I have found multiple threads in the forums about the same issue. I have two of the 3.5 millimeter connector controllers with the same exact issues. It seems that the D pad works perfectly if you press the directional unnecessarily hard. However, it seems
    that pressing it at a normal or what I would consider a normal pressure it fails regularly to register the press. Being that there are multiple threads on this issue I would say this is definitely a production problem with the units.
  8. Teylor De almeida 3 Win User

    D-pad issue

    none of the steps fixed my issue, the issue sens to be with the controller internal parts
  9. Miguel Molina O Win User

    D-pad issue

    Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

    Please do the following troubleshooting to fix the issue with your controller

    Troubleshoot your Xbox Wireless Controller

    https://support.xbox.com/help/hardware-network/...

    If you have any trouble following any steps or the issue persists let me know!

    Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.
  10. Miguel Molina O Win User

    D-pad issue

    If it seems to be an internal problem with the controller, your controller needs to be replaced.

    Request an Xbox controller replacement

    https://support.xbox.com/en-US/help/hardware-ne...

    I know that is not the most convenient solution to your problem, but I cannot recommend opening your controller by yourself, but in any case, if you try to repair it by yourself or with a third party, breaking the seal will not void the warranty.

    I hope that helps with something!

    If you have any other questions please let me know!
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Issue with the d-pad

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