Issue with setting up the payment option

Hi,

I hope I'm writing to a right place with this issue.

While trying to purchase a game, I logged in into my account (slovakia region), added credit card as payment option (again, slovakia region) and go to the marketplace, trying to buy a game.

In the marketplace, the currencty is correctly showing a euro as a currency, I click to "buy a game" and it redirects me to english message, saying I have no payment option set up.

I tried to go through an english version to add payment option there (since I thought it may be a language website bug), but there is no option to set payment option for any other country than the US.

Yet, the marketplace seems to ignore my slovakian payment option as I am trying to pay for a product.

The game is Lara Croft Guardian of Light (xbox 360) in case it is not available in my country, which I hope is not the case.

Also, according to
this, I should add the payment option on my console, but I can't add it for other country than the US.

Thanks for your help!

:)

 

Setting up payment option

ok, I am trying to set up my payment options for buying movies through live.

I live in the Czech Republic and yet, the address details will only let me input addresses for the US, so very annoying considering they are the biggest computer company on the planet

Any help please people

 

Setting up payment option

That would indicate that your Xbox Live account was set to the United States when the account was created. To resolve this, please migrate your Xbox Live account region to the region you're physically located in using our
Region Migration Tool.

Let us know how it goes!

 

Thanks for letting us know, rhymak!

For this particular case, we'd recommend reaching out to our
Chat or Phone support teams specifically - they'll be able to look into your account directly and securely with you to help set that up and make sure your payment and billing info is squared away on their end.