Issue with Roblox Xbox s log in with child profile

once you link accounts they cannot be unlinked

Hi, Jim1211xx! I'm sorry to hear you're having trouble linking your son's account to Roblox after unlinking your own email. No worries, I'm happy to assist you with this today.

Please know that this issue may be related to linking the child account, especially since the email previously associated with the Roblox account belonged to an adult account. There may be certain restrictions preventing the child account from being linked to this Roblox account. In this case, I recommend contacting Roblox Support so they can further investigate both accounts on their end. You can reach out to Roblox Support here

https://www.roblox.com/support

I hope this helps! Let me know if you need any further assistance. Thank you!

Note: This is a non-Microsoft website. The information provided appears to be accurate and safe, but be mindful of ads promoting products that may be classified as PUPs (Potentially Unwanted Products). Be sure to research any advertised products thoroughly before downloading or installing them.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello WafflesrGodz, this message that is appearing to you "proof of ownership of the roblox acct" would be on the console or on the PC, to know if the account had any ban or suspension?

Can you log in normally with your child's account from your PC on the Xbox website?

Although the Roblox game is free it belongs to Roblox Corporation, i.e. as much as your child has the Microsoft account, so that he can play Roblox the account must be linked to the Developer of Roblox.

This was Done!
Xbox one X set with child one and child Two
Xbox one S set as Child One and Child two
Auto login is Off on Both Consoles
child on logs in plays game on xbox one x, child two logs in on same game on xbox one s, Child one is logged off of Xbox one x. Child one logs back on Child two is logged off.
this is also not logged off of same game but different games
child one on x playing far cry, child 2 logs in on s and starts red dead, far cry is logged off....
Far Cry is only on the x not the S

Done All the bits on the web, done it all with the Support staff, still got the same problems

there is one thing that NOBODY has covered, in the USA Red Dead is a Different certification. although both kids are UK, red dead is different in the UK and the USA, could this be the problem... nobody knows

Hello JustMeABacon，



Welcome to the Microsoft Community.

I know you're experiencing problems logging into Roblox on Xbox One S, especially if you can't click the “Continue” button. This issue can be caused by several factors and here are some common solutions that will hopefully help you solve the problem:



1. Check Xbox Network Connection
Since the login process requires an internet connection, first make sure your Xbox One S is properly connected to the internet.
Make sure your Xbox has a stable internet connection: Settings -> Network -> Network Settings -> Verify that you are connected to the internet.
If your internet connection is unstable, try restarting your router, or try using a wired connection.



2. Restart Xbox One S
Sometimes, restarting the console can fix temporary software issues. Try pressing the Xbox button for 10 seconds until the console shuts down completely, then restart.



3. Log out and back in to your Xbox account
You may need to log out of your current Xbox account and log back in.
On the main Xbox screen, select your avatar and then select Sign Out.
Once logged out, sign back into your Xbox account and try to access Roblox again.



4. Check for Roblox app updates
The Roblox app may need to be updated to resolve login issues. You can check for updates to Roblox in the Microsoft Store.
Open the Microsoft Store and search for Roblox.
If there is an Update button, click Update and install the latest version of the app.



You can also contact the support staff of the corresponding game to find out why.



Best regards

|Microsoft Community Support Specialist