Issue with refund

Discus and support Issue with refund in XBoX on Consoles to solve the problem; I accidentally ordered a digital game to give as a gift but did not choose the gift option and now am stuck without anyway to get this game for my... Discussion in 'XBoX on Consoles' started by JamesMockus, Jan 14, 2021.

  1. JamesMockus
    JamesMockus Guest

    Issue with refund


    I accidentally ordered a digital game to give as a gift but did not choose the gift option and now am stuck without anyway to get this game for my son's XBox. Support kept telling me to make his XBox my Home system but I don't have one. I have 2 sons and
    they do home sharing so I needed a digital code for the game for one of their systems. Support was not helpful and I could not refund because it was past the cutoff for days. I want to know why it is so complicated to get a code for a game. It was never downloaded
    anywhere and I never received a code just a purchase order #. Good luck with trying to get help. Just frustrating that something that seems like it should not be too difficult is just so troublesome .

    :)
     
    JamesMockus, Jan 14, 2021
    #1
  2. BongKaos Win User

    ISSUES WITH REFUNDS

    What refund are you talking about??????

    You still have to pay for netflix.... It just wont be behind the Gold Membership Paywall.
  3. WPAK Win User

    Refund issues.

  4. H3PA80R Win User

    Refund issues.

    Sorry for your Issue.

    Please check the followin
    link     for Details how the refund process works. Keep in mind that not every purchase is able to be refunded.

    If you don´t get any Information until today you should contact the Support Team.

    I recommend also that you change your account settings to ask for a password before making purchases.
  5. XBF Mohammed C Win User

    Refund issue

    Normally, it takes up to 24 hours for the points to show up; however, it is okay.

    If the refund request is approved all you need to do is to try to purchase them again, no worries!
  6. Ricardo Lechuga Win User

    Refund Issue

    Hi DinoJammy! My name is Ricardo an independent advisor ready to help you with this situation!

    You can request the refund trough the refund form, that message you mentioned appears on the automatic refund request, but won't appear on the form

    https://support.xbox.com/en-US/help/subscriptio...

    If you just made the purchase you can wait for 24 hours as sometimes can take that time to appear

    [​IMG]
Thema:

Issue with refund

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