Issue with Purchasing

Discus and support Issue with Purchasing in XBoX Games and Apps to solve the problem; I put $190 on my account and got the DIGITAL DELUX verson of CALL OF DUTY© INFINITE WARFARE for $100 and it didnt take the money.... Discussion in 'XBoX Games and Apps' started by ReD Crippi, Jul 3, 2016.

  1. ReD Crippi
    ReD Crippi Guest

    Issue with Purchasing


    I put $190 on my account and got the DIGITAL DELUX verson of CALL OF DUTY© INFINITE WARFARE for $100 and it didnt take the money.

    :)
     
    ReD Crippi, Jul 3, 2016
    #1
  2. Mister Rush
    Mister Rush Guest
    Issue Purchasing with Microsoft Points

    Hi Arsee17,



    Have you been sure to try all the steps listed
    here     for that issue? If so and they have not resolved the issue, then contacting the phone team will be necessary. Yo can find the proper number for your region over here. Let us know if that link helps though. Thanks.
     
    Mister Rush, Jul 3, 2016
    #2
  3. Mister Ohnaka
    Mister Ohnaka Guest
    Issue Purchasing with Microsoft Points

    Hi Arsee! Sorry to hear about these points troubles. Are you seeing any specific error messages/codes when you attempt to purchase DLC? Looking at the interaction with the phone agent, I see they are still investigating, so I would suggest sitting tight,
    and they will get back to you. Thanks!
     
    Mister Ohnaka, Jul 3, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Issue with Purchasing

    Are you in the preview program?
     
    Smwutches, Jul 3, 2016
    #4
  5. JCP07 Win User

    Purchase issue

    Sorry im new to this Xbox forum and im not familiar with lay out and I just saw Purchase issue so i i'll try their. But many thanks for the heads up and I know for next time to create my own thread/s.
  6. HassanB Win User

    Purchase issue

    Happy Wars is a free to play game it doesn't have a "trial" it's just the full game that's available for free.... Don't know what issue you're experiencing but it's not related to this thread
    so please make your own thread in regards to your specific issue.

    Thank You.
  7. JCP07 Win User

    Purchase issue

    Hi I was skimming through my games market place on friday night and decided to try the trial for Happy Wars so i'd clicked on "Get trial now" and downloaded it. Then as i was playing it an achievement popped up and thought hang on something is not right
    here so I checked my last purches online and noted that it took my MS Points just for selecting Get trial now. Now at the time its was the only opition avilable they was no see full game or unlock full game just Get trial now which think is either a con or
    an error on thier part. If any one has had this or encounted this problem before and/or know to solve it please let me know.
  8. HassanB Win User

    Purchase issue

    You can try contacting phone support, but they are limited to what they can do for FIFA points when they have absolutely no control over the points they add from EA's points system.
  9. Gunn3rrB0y Win User

    Purchase issue

    @Hassassinade, i've done that and they said I needed to contact Microsoft for the problem.
Thema:

Issue with Purchasing

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