Issue With My Xbox One Controller

TorTrexx · Aug 5, 2014

I had My Xbox One for Atleast 1month now My Controller was Working Great then I woke up the Other Morning and The
D-Pad is Stuck going to The Right and Wont stop.

Can Someone Please Help Me?

:)

Pande29 · Aug 5, 2014

Issue with my Xbox One Wireless Controller

Hello,

most of the time I use my Xbox One wireless controller with my usb cable directly on Windows 10. But recently this morning, my controller stopped to work with the usb cable. I tried to replug the controller, but apparently Windows10 doesn't recognized the
controller. There is also no trace of my controller in my devices controller. I've noticed a small orange light everytime I plug my controller (yeah there are a bit too much of "controller in this post) on my computer. Moreover, my controller works perfectly
via Bluetooth. I've tried to find solution on internet but nothhing .... Is there any solution about my issue ?

Thanks.

BuckoA51 · Aug 5, 2014

Xbox One Controller Wireless Adapter Z axis and rotation at 0%

Same issue here on my PC with Xbox One controller and wired connection, a real shame as I like the controller otherwise.

DangerousBard · Aug 9, 2014

You can ask to get your controller repaired after getting it registered:

myservice.xbox.com/.../Welcome.aspx

RocketRhino1060

I have the same issue with my xbox one controllers, however my xbox one s controller still works!

SethToth

Yeah I'm having issues with my Xbox one controller after updating it. No issues with my PDP controller and that thing is wired.

Josh Halvorson

@P3rf3ctDay Having the same issue with my controller. The controller I am having issues with is one from Play and Charge set.

Seems like the Xbox One controllers are not up to par with the Xbox 360 controllers. They just seems cheaper and flimsy.

DangerousBard

You can ask to get your controller repaired after getting it registered:

myservice.xbox.com/.../Welcome.aspx

XBF Meryem R

Hello @daethand, I hope everything is going well for you!

Thank you for reaching Microsoft Xbox Forum support.

I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

According to the explanation you have provided, I believe you will need to create a replacement order for your controller.

Request an Xbox controller replacement | Xbox Support

If you are unable to create the order on that link please contact our live support.

Contact us | Xbox Support

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Issue With My Xbox One Controller