issue with my VIP VAULT PURCHASE (FOR The FIFTH Time !)

Discus and support issue with my VIP VAULT PURCHASE (FOR The FIFTH Time !) in XBoX on Consoles to solve the problem; I posted a message about my issue over a month ago and got one response,well I've been checking back in the vault for you to fix my problem with... Discussion in 'XBoX on Consoles' started by Titanium Rogue, May 19, 2018.

  1. Titanium Rogue
    Titanium Rogue Guest

    issue with my VIP VAULT PURCHASE (FOR The FIFTH Time !)


    I posted a message about my issue over a month ago and got one response,well I've been checking back in the vault for you to fix my problem with ordering the planet of the apes movie. Now I know time is running out on this program,and I did try to purchase
    this item while it was available,but for some reason it said there was a problem on your end. and it suggested these forums to resolve this issue. well I have made four attempts to message the person who responded to my original post but I get no response.
    i just want this taken care of.because at the end of the day Microsoft you have more to lose than I do,I might lose $25 +, in. vip gems but you are going to lose a longtime customer whom has spent tens of thousands over my lifetime on Xbox related products
    as a gamer and collecter .plain and simple im just tired of getting screwed over.So please make it right.P.S. I don't like the changes you are making to the rewards program. Thanks,Titanium Rouge

    :)
     
    Titanium Rogue, May 19, 2018
    #1
  2. Titanium Rogue
    Titanium Rogue Guest
    issue with my VIP VAULT PURCHASE (For the FIFTH Time!)

    I posted a message about my iissue over a month ago and got one response, well I've been checking back in the vault for you to fix my problem with ordering the planet of the apes movie. Now I know time is running out on this program
    and I did try to purchase this item while it was available, but for some reason it said there was a problem on your end and it suggested these forums to resolve this issue. well I have made four attempts to message the person who responded to my original post
    but I get no response. i just want this taken care of because at the end of the day Microsoft you have more to lose than I do I might lose $25 + in VIP GEMS but you are going to lose a longtime customer whom has spent tens of thousands over my lifetime on
    Xbox related products. as a gamer and collecter. Plain and simple I'm Just Tired of getting screwed over. So please make it right. P.S. I don't like the changes you are making to the rewards program. Thanks. Titanium. Rouge.
     
    Titanium Rogue, May 19, 2018
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    issue with my VIP VAULT PURCHASE (For the FIFTH Time!)

    Hello Titanium Rogue,

    As mentioned in your previous post (issue with my vip vault purchase.), there was a temporary issue with this prize that caused
    us to disable it. When this issue was resolved, the prize was restored to the Vault page. We see that you did not redeem this prize, and we do not see that you spent any Gems on this prize. Since you did not purchase this prize, you did not receive a copy.
     
    XBLRewards8, May 19, 2018
    #3
  4. Smwutches
    Smwutches Guest

    issue with my VIP VAULT PURCHASE (FOR The FIFTH Time !)

    For help with the rewards program, you will need to post in the Xbox Rewards Questions support forum.
     
    Smwutches, May 19, 2018
    #4
  5. XBLRewards8 Win User

    issue with my VIP VAULT PURCHASE (For the FIFTH Time!)

    Hello Titanium Rogue,

    As mentioned in your previous post (https://forums.xbox.com/en-US/thread/e2734b35-da93-4640-9bf1-d00bd9b6fd6f), there was a temporary issue with this prize that caused
    us to disable it. When this issue was resolved, the prize was restored to the Vault page. We see that you did not redeem this prize, and we do not see that you spent any Gems on this prize. Since you did not purchase this prize, you did not receive a copy.
  6. Smwutches Win User

    issue with my VIP VAULT PURCHASE (FOR The FIFTH Time !)

    For help with the rewards program, you will need to post in the Xbox Rewards Questions support forum.
  7. XBLRewards8 Win User

    issue with my vip vault purchase.

    Hello Titanium Rogue,

    Apologies for the inconvenience. We are investigating an issue with this prize. While we work on this issue, we have disabled this prize. Once we have resolved the issue, you should see this prize again and be able to claim it at that time.
  8. Andros635 Win User

    Vip vault issue

    Still have not received it. Why did they ask for an email address when they could just send it to the one associated with my account? Which is the one I gave them. And why nat just send it to me over Xbox live?
  9. XBLRewards8 Win User

    Vip vault issue

    Hello Andros635,

    Since these prizes are sent from a separate team, they must be sent via e-mail. They did not ask for an email address, as they have the email you have on file. They re-sent the email to that address, which you claim has still not appeared. We have been able
    to obtain the token manually, and will send it to you via private message.
Thema:

issue with my VIP VAULT PURCHASE (FOR The FIFTH Time !)

Loading...

  1. issue with my VIP VAULT PURCHASE (FOR The FIFTH Time !) - Similar Threads - issue VIP VAULT

  2. Why can't video games be "Downscaled?" Seems like there is no issues "upscaling" games from...

    in XboX Insiders
    Why can't video games be "Downscaled?" Seems like there is no issues "upscaling" games from...: Why can't i download downscaled video games if i can download "upscaled" video games? That's what i was wondering. I dont need to play Forza Motorsport 7 in 4k at 150gbs. Why can't I download it...

  3. How do I fix this issue with my Xbox

    in XBoX Games and Apps
    How do I fix this issue with my Xbox: hey so my mom has this two hour thing with my brother where he plays two hours and i play two hour’s but yesterday when I got the Xbox from him it Wouldnt turn on the power brick light lights up...

  4. Hi Microsoft, I had an issues with downloading my DLCs for black ops 1 because of the store...

    in XBoX Games and Apps
    Hi Microsoft, I had an issues with downloading my DLCs for black ops 1 because of the store...: I got this error “Sorry, there's a problem with the Xbox service. Try again later. Keep tabs on the service at http://support.xbox.com. Find more info by looking up status code 800700E8 at...

  5. Controller Issues

    in XBoX on Consoles
    Controller Issues: Hello, I’m having major controller issues. I have taken my Xbox and 1 controller on holiday with me. When we arrived setup went to plan and the Xbox and controller were working perfectly. I wake...

  6. I am having issues locating my quests in Gamepass?

    in XBoX on Windows
    I am having issues locating my quests in Gamepass?: The 'New Quests await' button on my PC Gamepass, just puts me into the 'View Profile' screen. There is no quests anywhere - just my profile settings. Why have that option, when it doesn't work?...

  7. I have a suspension on my Xbox account for an activity feed issue, I wasn't told what it...

    in XBoX Accessibility
    I have a suspension on my Xbox account for an activity feed issue, I wasn't told what it...: I have a feeling it was spam report of something from forever ago on my feed as I haven't posted anything to it in almost four years from my memory and im wondering if there's any way I can look...

  8. can i get some help with a issue that occurred in 2018 with ordering a design lab Xbox...

    in XBoX on Consoles
    can i get some help with a issue that occurred in 2018 with ordering a design lab Xbox...: I'm looking at my billing and a charge I've been trying to get help with for years still isn't solved, i ordered a controller from design labs on October 8, 2018 for exactly 76.20 for it to not...

  9. App Update Issue: Installing and Uninstalling Loop

    in XBoX on Consoles
    App Update Issue: Installing and Uninstalling Loop: I went into My Games and Apps to update Dolby Access, clicked on the update and confirmed that I wanted to update it, and now it's stuck in an endless loop. It updates, uninstalls itself, then...

  10. How do I fix my issue for the xbox wireless headset?

    in XBoX on Consoles
    How do I fix my issue for the xbox wireless headset?: Hey, so I'm having issues with my wireless headset, the volume mixer dial on the left is not working, and when im on xbox volume settings, the mixer keeps flicking to the player only sounds, so i...