issue with my VIP VAULT PURCHASE (FOR The FIFTH Time !)

Discus and support issue with my VIP VAULT PURCHASE (FOR The FIFTH Time !) in XBoX on Consoles to solve the problem; I posted a message about my issue over a month ago and got one response,well I've been checking back in the vault for you to fix my problem with... Discussion in 'XBoX on Consoles' started by Titanium Rogue, May 19, 2018.

  1. issue with my VIP VAULT PURCHASE (FOR The FIFTH Time !)


    I posted a message about my issue over a month ago and got one response,well I've been checking back in the vault for you to fix my problem with ordering the planet of the apes movie. Now I know time is running out on this program,and I did try to purchase
    this item while it was available,but for some reason it said there was a problem on your end. and it suggested these forums to resolve this issue. well I have made four attempts to message the person who responded to my original post but I get no response.
    i just want this taken care of.because at the end of the day Microsoft you have more to lose than I do,I might lose $25 +, in. vip gems but you are going to lose a longtime customer whom has spent tens of thousands over my lifetime on Xbox related products
    as a gamer and collecter .plain and simple im just tired of getting screwed over.So please make it right.P.S. I don't like the changes you are making to the rewards program. Thanks,Titanium Rouge

    :)
     
    Titanium Rogue, May 19, 2018
    #1
  2. issue with my VIP VAULT PURCHASE (For the FIFTH Time!)

    I posted a message about my iissue over a month ago and got one response, well I've been checking back in the vault for you to fix my problem with ordering the planet of the apes movie. Now I know time is running out on this program
    and I did try to purchase this item while it was available, but for some reason it said there was a problem on your end and it suggested these forums to resolve this issue. well I have made four attempts to message the person who responded to my original post
    but I get no response. i just want this taken care of because at the end of the day Microsoft you have more to lose than I do I might lose $25 + in VIP GEMS but you are going to lose a longtime customer whom has spent tens of thousands over my lifetime on
    Xbox related products. as a gamer and collecter. Plain and simple I'm Just Tired of getting screwed over. So please make it right. P.S. I don't like the changes you are making to the rewards program. Thanks. Titanium. Rouge.
     
    Titanium Rogue, May 19, 2018
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    issue with my VIP VAULT PURCHASE (For the FIFTH Time!)

    Hello Titanium Rogue,

    As mentioned in your previous post (issue with my vip vault purchase.), there was a temporary issue with this prize that caused
    us to disable it. When this issue was resolved, the prize was restored to the Vault page. We see that you did not redeem this prize, and we do not see that you spent any Gems on this prize. Since you did not purchase this prize, you did not receive a copy.
     
    XBLRewards8, May 19, 2018
    #3
  4. Smwutches
    Smwutches Guest

    issue with my VIP VAULT PURCHASE (FOR The FIFTH Time !)

    For help with the rewards program, you will need to post in the Xbox Rewards Questions support forum.
     
    Smwutches, May 19, 2018
    #4
  5. XBLRewards8 Win User

    issue with my VIP VAULT PURCHASE (For the FIFTH Time!)

    Hello Titanium Rogue,

    As mentioned in your previous post (https://forums.xbox.com/en-US/thread/e2734b35-da93-4640-9bf1-d00bd9b6fd6f), there was a temporary issue with this prize that caused
    us to disable it. When this issue was resolved, the prize was restored to the Vault page. We see that you did not redeem this prize, and we do not see that you spent any Gems on this prize. Since you did not purchase this prize, you did not receive a copy.
  6. Smwutches Win User

    issue with my VIP VAULT PURCHASE (FOR The FIFTH Time !)

    For help with the rewards program, you will need to post in the Xbox Rewards Questions support forum.
  7. XBLRewards8 Win User

    issue with my vip vault purchase.

    Hello Titanium Rogue,

    Apologies for the inconvenience. We are investigating an issue with this prize. While we work on this issue, we have disabled this prize. Once we have resolved the issue, you should see this prize again and be able to claim it at that time.
  8. Andros635 Win User

    Vip vault issue

    Still have not received it. Why did they ask for an email address when they could just send it to the one associated with my account? Which is the one I gave them. And why nat just send it to me over Xbox live?
  9. XBLRewards8 Win User

    Vip vault issue

    Hello Andros635,

    Since these prizes are sent from a separate team, they must be sent via e-mail. They did not ask for an email address, as they have the email you have on file. They re-sent the email to that address, which you claim has still not appeared. We have been able
    to obtain the token manually, and will send it to you via private message.
Thema:

issue with my VIP VAULT PURCHASE (FOR The FIFTH Time !)

Loading...
  1. issue with my VIP VAULT PURCHASE (FOR The FIFTH Time !) - Similar Threads - issue VIP VAULT

  2. how do i fix game bar having an issue with background recording

    in XBoX Rewards & Social
    how do i fix game bar having an issue with background recording: i unplugged my computer and after plugging it back in, game bar said background recording (and normal recording) were having a problem and to "try again later" everything is enabled and nothing i...
  3. MCC sign in issue

    in XBoX Games and Apps
    MCC sign in issue: When attempting to sign into MCC it prompts me to sign in to an account that had to have all its data moved to a different email (the account im making this post from). When I attempt to try to...
  4. Issue with Split screen Hot Wheels Unleashed

    in XBoX Games and Apps
    Issue with Split screen Hot Wheels Unleashed: Hi all. I'm trying to play split screen on Hot Wheels Unleashed 2 however when trying to bring the second player into the game it won't connect the player. It was working Tuesday however it...
  5. Anyone having issues buying Oblivion?

    in XBoX Games and Apps
    Anyone having issues buying Oblivion?: I'm trying to buy the new Oblivion games but it keeps asking me to sign in. I am already signed in and when I follow the on screen prompts and get the sign in codes etc nothing happens....
  6. Issue with launching a game

    in XBoX on Windows
    Issue with launching a game: Hi, I have a problem launching a game, screen stays black but I can hear the game is running because the audio is working. I think the problem is with the switching from iGPU to nvidia GPU. Is...
  7. Halo: The Master Chief Collection for PC Missing content issue

    in XBoX Games and Apps
    Halo: The Master Chief Collection for PC Missing content issue: Hello, Today I purchased Halo: The Master Chief Collection for PC from the xbox app. After installing the game along with all available content, I launched it, but I’m unable to play anything—it...
  8. Halo: The Master Chief Collection for PC Missing content issue

    in XboX Insiders
    Halo: The Master Chief Collection for PC Missing content issue: Today I purchased Halo: The Master Chief Collection for PC from the xbox app. After installing the game along with all available content, I launched it, but I’m unable to play anything—it keeps...
  9. Issue updating Fortnite. Error code 0x87e00031

    in XBoX Games and Apps
    Issue updating Fortnite. Error code 0x87e00031: One day I got an update for Fortnite but once I tried to update it, I got an error message saying "in your queue, cancel the install for %2 and then try reinstalling it. (0x87e00031). I've tried...
  10. Xbox Accessories App remapping issue

    in XboX Insiders
    Xbox Accessories App remapping issue: Soo I'm using an xbox one controller and I've been trying to remap a controller button to a keyboard key but it only gives me the option to remap the controller button to another button on my...