issue with my account for rewards deposit

Discus and support issue with my account for rewards deposit in XBoX Rewards & Social to solve the problem; Please help in depositing all reward points properly. C0deS1m Your Lifetime Earnings: 2,050 Rewards Credits Unredeemed MyVIP Gems 300 MyVIP Gems... Discussion in 'XBoX Rewards & Social' started by Praveen [C0deS1m] MSFT, Jun 25, 2018.

  1. issue with my account for rewards deposit


    Please help in depositing all reward points properly.

    C0deS1m

    Your Lifetime Earnings: 2,050 Rewards Credits

    Unredeemed MyVIP Gems

    300 MyVIP Gems

    :)
     
    Praveen [C0deS1m] MSFT, Jun 25, 2018
    #1
  2. Birtch5
    Birtch5 Guest
    There is an issue with my account - Email

    I received an email saying there was an issue with my account and was unable to make my final rewards deposit into my account.
     
    Birtch5, Jun 25, 2018
    #2
  3. There is a problem with your account, cannot deposit rewards

    please help. I have been through countless support technicians online and on the phone. Xbox rewards has claimed there is a issue with my account for 2 years and won't deposit my rewards.

    Can someone please help me so I can deposit the 60,000 points that have been failing to deposit every month for 2 years?
     
    HereIsOblivion, Jun 25, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    issue with my account for rewards deposit

    Hello C0deS1m,

    Your deposit was prevented due to a mismatch between your US Rewards Account region and your IN Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time of registration.
    Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot
    complete when your Microsoft Account is of a differing currency.

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
     
    XBLRewards8, Jul 6, 2018
    #4
  5. XBLRewards8 Win User

    Why?

    Hello xombie08,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  6. XBLRewards8 Win User

    rewards issues

    Hello STRETCH 0891,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  7. XBLRewards8 Win User

    Error-Mail with Xbox Live Rewards

    Hello Zt3Ph3N,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  8. XBLRewards8 Win User

    There seems to be an issue with your account: please reach out to our support forum team.

    Hello CFrank09,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  9. XBLRewards8 Win User

    issue with my account for rewards deposit

    Hello C0deS1m,

    Your deposit was prevented due to a mismatch between your US Rewards Account region and your IN Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time of registration.
    Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot
    complete when your Microsoft Account is of a differing currency.

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
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issue with my account for rewards deposit

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