Issue with Java username after migrating to Microsoft account

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.


Respectfully,



Microsoft Moderator

Hello BrandonCheung,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

Based on your description, you wanted to get back to the same Minecraft Java Username you have been using in the past. We understand that you were confused on how the Java username was used by someone else as result you have reached out to Mojang about this matter. However, you were asked to reach out to Microsoft instead because the issue seems to be related to Microsoft account. We would like to set your expectation that no one here in the community can checked any services linked to Minecraft as this game have their own support team.

As we tried to take a closer look with your description, this seems to be a gamer tag and Java username that was being describe. Let us check the difference between Xbox gamer tag and username for Minecraft Java Edition.

Minecraft: Java Edition Username VS Gamertag FAQ | Minecraft Help - This support article discusses the importance of gamer tag and how to create a username. Any Microsoft account that will uses Xbox services or play Xbox games will be required to create a gamertag. Link: Xbox gamertag FAQ | Xbox Support Now, when you play Minecraft Java, you will be using in-game username and that will not be your gamer tag. There is a sample screenshot below that can be found from this article (click here): Minecraft Username is KIDTESTING7





To update or change your username you will access it on Minecraft website. To get back to your concern, if the gamer tag and username still cause confusion, we suggest that you visit both Minecraft website and Xbox Profile page on a browser. In that way you can see if both accounts and compare if both were using the same name.

Minecraft website: www.minecraft.net

Xbox Profile: https://account.xbox.com/profile



Should you still have issues with Minecraft Java Username, may we ask for a case number of your previous transaction with the team? Please send it over the private message: Private Messages - Microsoft Community

When you migrate your Mojang account to a Microsoft account, if the chosen/desired username for your Minecraft Java account has already been taken long before you may change it, it may indicate that someone else has already used the username and has continued to do so.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,



Xbox Forum Moderator

Microsoft Community

Yes, one of my Microsoft accounts DOES show up as owning the game. However it also has a "Profile Name" button under the Minecraft Java section on the My Games tab, and it tells me that my username is already taken when I enter the username I was using on my Java account before migration.

Hello,



Thank you for posting in Microsoft Community.

We understand that you're having trouble logging into your Minecraft Java account. It sounds like there may be some confusion with your email address and account information.



For us to be on the same page, may we know when did you migrated your Minecraft account to Microsoft account?

We would like to show you a timeline of the migration process so you will be aware of what could have happened to your Minecraft Java:

• 10/21/2020 - Minecraft Support first announce migration of Java to Microsoft account. (You will get to keep your Minecraft Java username.)
  
  • Java Edition is moving house | Minecraft
    
• 3/10/2022 - Last call to voluntary migrates Java accounts.
  
  • Last call to voluntarily migrate Java accounts | Minecraft
    
• 9/19/2023 - Last call to migration of Mojang account to Microsoft account with access of Minecraft: Bedrock Edition for Windows and free cape. This allows you to access to both Java and Bedrock editions and unmigrated Mojang accounts will not be able to sign in to Minecraft.net or the Minecraft Launcher to migrate.
  
  • Account migration last call | Minecraft
    
• 12/18/2023 - End of post-migration process - You no longer have access to your Java Edition account or Minecraft: Java Edition. Your capes and skins were tied to your previous Java Edition account and are not recoverable. Usernames will not be released until a later date.
  
  • I Missed my Chance to Migrate. What Happens to my Account? | Minecraft Help
    
  • Post-Migration Process FAQ | Minecraft Help
    

I hope this helps! Let me know if you have any further questions.

Sincerely,



Microsoft Community Moderator

Hi Kerric B,

I'm sorry you are having issues with Minecraft, I know you and your son are frustrated. I will do my best to help you through this.

I understand you keep resetting the password, but see if any of these work. There have been a lot of people having issues due to the migration.

Here are some options according to the Minecraft support site - Minecraft: Java Edition Login Issues FAQ

• To reset the password for a Minecraft account (where you log in with your username) you need to visit account.mojang.com/migrate and migrate your account to a Mojang account. After doing this you will be able to reset your password.
  
• To reset the password for a Mojang account (where you log in with your email address) visit the Forgot Password page. 
  
• To reset the password for a Microsoft account visit the  forgotten password guide from Microsoft. 
  

Here is the full Login issues FAQ Minecraft: Java Edition Login Issues FAQ – Home
Here is a list of articles on Migrating in case these help Java Migration – Home (minecraft.net)