Issue with HDR on monitor with XBox and freesync?

Discus and support Issue with HDR on monitor with XBox and freesync? in XBoX on Consoles to solve the problem; So I use an ASUS swift pg32uq monitor, I have this weird issue, YouTube doesn't play HDR content on Xbox series x properly, gets super dark and writing... Discussion in 'XBoX on Consoles' started by VotiveVariable7, Jul 28, 2023.

  1. VotiveVariable7
    VotiveVariable7 Guest

    Issue with HDR on monitor with XBox and freesync?


    So I use an ASUS swift pg32uq monitor, I have this weird issue, YouTube doesn't play HDR content on Xbox series x properly, gets super dark and writing flickers white. if I don't use HDR console mode instead of the other HDR modes. But every other app works fine on the other modes? Why is YouTube the only app that won't work with ASUS gaming mode, ASUS cinema mode, just console HDR Mode? Doesn't do it on the ps5 though with YouTube.

    Just want to know Is this normal?

    I contacted ASUS and they told me to contact Google.

    There exact message

    "Customer Service Feedback

    Dear Stephen Butler,

    Thank you for contacting the ASUS UK Support Team. We value you as a customer and your satisfaction is of the upmost importance to us, so please feel free to give us your feedback. My name is Aurel and it would be my pleasure to assist you in any way possible. Regarding your first query, since you've mentioned that the HDR works fine in any other program/app, unfortunately it seems solely isolated to a single app. Since YouTube video encoding is over our legal attributes (it belongs as an intellectual property right of Google), I can only suggest contacting Google support for further clarifications. "

    Do you think the Xbox or monitor is broke, or just compatibility issue?

    it's weird how only console HDR mode works for YouTube but the hdr modes are fine for everything else lol. Also have this other weird issue with variable refresh rate.

    Noticed this weird issue with my Xbox series x. There's a feature on it called overclock which pushes the regular Hz from 144 to 155 so normally I turn it off after using my PC but forgot to. So was playing my Xbox and decided to turn off overclock mode, when i realized I'd left it on. But when I do my resolution turns down to 720p and max It let's me change is to, is 1080p and doesn't allow me to change the Hz and all the game mode features like allow 4k, HDR, etc... everything is grayed out. Turning on overclock mode fixes everything back to normal.

    The issue seems to be free sync premium pro. If I enable that without overclock on. It forces my Xbox to 720p. This is strange. But if I turn it off with overclock off the Xbox runs fine except it won't let me enable variable refresh rate without overclock mode being on.

    Or is this normal also, PlayStation doesn't seem to need any of these tweaks

    :)
     
    VotiveVariable7, Jul 28, 2023
    #1
  2. WattyNuela Win User

    Issue with HDR on monitor with XBox and freesync?

    Hello VOTIVEVARIABLE7, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

    Not a Microsoft employee.

    As the inconvenience is occurring only with the YouTube app and as Asus support told you, I encourage you to report the problem to Google support.

    However, we can try some troubleshooting steps on your console, just to review all the possibilities from the Xbox side of things.
    Before doing that, I appreciate it if you can tell me what procedures you tried prior to your post creation.
  3. VotiveVariable7 Win User

    Issue with HDR on monitor with XBox and freesync?

    I did contact Google they said just report the issue to the engineer team. Doesn't really solve my issue. Could it be normal that it's doing this?
  4. WattyNuela Win User

    Issue with HDR on monitor with XBox and freesync?

    That’s not likely to happen, however, the possibility exists if the app developer didn’t optimize the app.

    Would I know what troubleshooting methods you tried on your console?
    Additionally, did you try connecting your console to another HDR compatible monitor or TV to verify if the same behavior occurs?

    Lastly, is your console enrolled in the Xbox insider program?
  5. Red264 Win User

    Gaming monitor Xbox one X

    If you can live without HDR, LG make pretty decent 4K monitors with HDMI 2.0 and Freesync support.

    You wont see worthwhile HDR PC LCD monitors until well into 2018, real HDR in LCD is expensive.
  6. JasonHalliburton Win User

    Will Xbox series x/s have more monitors that run 1440p @ 120hz than current gen consoles?

    I have a Samsung CHG70, it supports 1440P 120hz. If you want HDR you have to set it for freesync on the monitor and turn VRR on the xbox. Im hoping the series x supports 1440P 120hz with HDR on and not having to turn freesync on at all because its only
    limited to 80fps i believe.
Thema:

Issue with HDR on monitor with XBox and freesync?

Loading...

  1. Issue with HDR on monitor with XBox and freesync? - Similar Threads - Issue HDR monitor

  2. How do I fix this issue with my Xbox

    in XBoX Games and Apps
    How do I fix this issue with my Xbox: hey so my mom has this two hour thing with my brother where he plays two hours and i play two hour’s but yesterday when I got the Xbox from him it Wouldnt turn on the power brick light lights up...

  3. Hi Microsoft, I had an issues with downloading my DLCs for black ops 1 because of the store...

    in XBoX Games and Apps
    Hi Microsoft, I had an issues with downloading my DLCs for black ops 1 because of the store...: I got this error “Sorry, there's a problem with the Xbox service. Try again later. Keep tabs on the service at http://support.xbox.com. Find more info by looking up status code 800700E8 at...

  4. Controller Issues

    in XBoX on Consoles
    Controller Issues: Hello, I’m having major controller issues. I have taken my Xbox and 1 controller on holiday with me. When we arrived setup went to plan and the Xbox and controller were working perfectly. I wake...

  5. I am having issues locating my quests in Gamepass?

    in XBoX on Windows
    I am having issues locating my quests in Gamepass?: The 'New Quests await' button on my PC Gamepass, just puts me into the 'View Profile' screen. There is no quests anywhere - just my profile settings. Why have that option, when it doesn't work?...

  6. I have a suspension on my Xbox account for an activity feed issue, I wasn't told what it...

    in XBoX Accessibility
    I have a suspension on my Xbox account for an activity feed issue, I wasn't told what it...: I have a feeling it was spam report of something from forever ago on my feed as I haven't posted anything to it in almost four years from my memory and im wondering if there's any way I can look...

  7. Disney+ 4K & YouTube HDR Video Issues

    in XboX Insiders
    Disney+ 4K & YouTube HDR Video Issues: Xbox Series X - Alpha OS HDR on YouTube on my Xbox Series X has been broken for some time. Nearly every HDR video has major artifacting such as massively blown out highlights and colour fringing....

  8. Black Screen Issue - HDR bug or console problem?

    in XboX Insiders
    Black Screen Issue - HDR bug or console problem?: Hello everyone, can someone help me with this? I was calmly playing Forza Motorsport with my Series s that I bought a month ago, everything was fine but when I press the home button to return to...

  9. Audio issues when switching from a game in HDR to an SDR game.

    in XboX Insiders
    Audio issues when switching from a game in HDR to an SDR game.: Hey so I’ve been having a random issue where if I’m playing a game that’s in HDR (example: Forza Horizon 5, Starfield, etc.) and the. Switch to a game that’s in SDR like Minecraft I lose all audio...

  10. Screen dimming issue with 4k/hdr

    in XBoX on Consoles
    Screen dimming issue with 4k/hdr: I have an Xbox series X and an LG gaming monitor which have always worked great. Recently, I did a reset on the Xbox to clear the cache. Since then, every time I log into a game, it is super dim...