Issue with downloading account

Discus and support Issue with downloading account in XBoX on Consoles to solve the problem; Hello, Just wondering if anyone could help me i made an account online and im trying to download it to my xbox 360 but everytime i do it says the... Discussion in 'XBoX on Consoles' started by Chazzbag89v2, Feb 10, 2017.

  1. Chazzbag89v2
    Chazzbag89v2 Guest

    Issue with downloading account


    Hello,

    Just wondering if anyone could help me i made an account online and im trying to download it to my xbox 360 but everytime i do it says the password is wrong however ive changed the password multiple times on the Xbox and online so i do not know why i cant
    download it.

    :)
     
    Chazzbag89v2, Feb 10, 2017
    #1
  2. HassanB
    HassanB Guest
    Issue downloading account .

    Hey Darth RC,

    I think someone else also encountered an issue like this where there gamertag was associated with 2 different Windows Live ID's, you'd need to contact phone support so they can escalate the issue for you and resolve it.

    Edit: Thread here. Their problem was resolved by speaking with phone support and they were able to escalate and fix the problem for him. I hope
    they can also do the same for you.

    Please contact XBOX Support by clicking this link here.
     
    HassanB, Feb 10, 2017
    #2
  3. taidara
    taidara Guest
    Issue downloading account .

    Hey there Darth RC!

    The status code means that your Windows Live ID is valid, but it is not associated with a LIVE account. Despite the tag change It might well be that both your gamertags (Darth RC and Imphravize) is associated with the same WLID.

    You may want to contact Xbox LIVE support but before you do that. Try downloading your profile to a different memory device, for example a USB device configured for use with Xbox 360 console? Here's
    some information about USB storage device support and how to configure a USB for use with your Xbox 360:
    Xbox 360 USB Flash Drive Support. If you can successfully download your profile to a different storage device go ahead and delete your gamer profile
    (delete profile only) on your main storage device (HDD).
    Here how!


    Post back and let us know how it goes.
     
    taidara, Feb 10, 2017
    #3
  4. taidara Win User

    Issue downloading account .

    Try move your gamerprofile from your USB stick to your main storage device (HDD).
  5. HassanB Win User

    Issue downloading account .

    Hey Darth RC,

    I think someone else also encountered an issue like this where there gamertag was associated with 2 different Windows Live ID's, you'd need to contact phone support so they can escalate the issue for you and resolve it.

    Edit: Thread here. Their problem was resolved by speaking with phone support and they were able to escalate and fix the problem for him. I hope
    they can also do the same for you.

    Please contact XBOX Support by clicking this link here.
  6. taidara Win User

    Issue downloading account .

    Hey there Darth RC!

    The status code means that your Windows Live ID is valid, but it is not associated with a LIVE account. Despite the tag change It might well be that both your gamertags (Darth RC and Imphravize) is associated with the same WLID.

    You may want to contact Xbox LIVE support but before you do that. Try downloading your profile to a different memory device, for example a USB device configured for use with Xbox 360 console? Here's
    some information about USB storage device support and how to configure a USB for use with your Xbox 360:
    http://support.xbox.com/en-US/xbox-360/accessories/usb-flash-drive. If you can successfully download your profile to a different storage device go ahead and delete your gamer profile
    (delete profile only) on your main storage device (HDD).
    Here how!


    Post back and let us know how it goes.
  7. Dynasty xF Win User

    Issue downloading account .

    well Its just been the same issue please help me :(
  8. Miss Kleo Win User

    Issue downloading account .

    Hey Darth RC! To be sure, did you also try the other suggestions taidara made? Including moving your Gamertag to a USB and deleting your profile? Let us know and we'll go from there. :)
Thema:

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