Issue with download

Discus and support Issue with download in XBoX Games and Apps to solve the problem; I recently bought an Xbox one a for my sons birthday this included fifa 17. He was desperate and excited to set it up and play it. It however had to... Discussion in 'XBoX Games and Apps' started by KadenHoughton, Nov 2, 2016.

  1. KadenHoughton
    KadenHoughton Guest

    Issue with download


    I recently bought an Xbox one a for my sons birthday this included fifa 17. He was desperate and excited to set it up and play it. It however had to download 40gb to install the game. (This took 2 days!!) I ended up also buying the game disk which cost me
    an additional £44 which meant he could play it on his birthday.

    Surely I'm not the only one who has had this issue. Could the fifa disk not just be put in the box or could Microsoft not pre install the game on the console????

    :)
     
    KadenHoughton, Nov 2, 2016
    #1
  2. ngocphi
    ngocphi Guest
    Games with Gold download issue

    Unless you actually live in gilbraltar then you don't live in a Xbox live region
     
    ngocphi, Nov 2, 2016
    #2
  3. SteBmx247
    SteBmx247 Guest
    Games with Gold download issue

    My account is spain and I am in spain, yes. The only thing different is my billing info is gibraltar but that is where my credit card is registered. It has worked fine like this before for multiple downloads.

    Is there any direct contact info for microsoft?

    Thanks
     
    SteBmx247, Nov 2, 2016
    #3
  4. ~Bluewolf~ Win User

    Downloading issues?

    As of right now, since I can't edit the post, it seems to be downloading once again. My net was up and functional that entire time. I have no idea what happened.
  5. SHOTGUN VICIOUS Win User

    Download Issue

    Yes it is, my account says UK, Id never have a reason to change that. My card info also has UK section too. Think about it, it went through by doing the payment on my phone but not anywhere else? Something is clearly up
  6. SHOTGUN VICIOUS Win User

    Download Issue

    Not one of those suggestions worked and I cant delete my card from xbox because its connected to my automatically updated 3 month xbox live renewal... The big joke is I stopped the automatic update but still cant remove the payment option, which means I
    cant actually make any change to find out what the issue is.

    Think I'll block all microsoft payments through my account if this cant be solved cos I've spent hours trying to simply disconnect my card from xbox but been blocked from doing so at every attempt.

    Why is it so hard just to remove my own information?
  7. xXs1n702Xx Win User

    Downloading issues

    Update:

    The download seems to have removed itself from my Active Download list. I now have a Unidentified Download error in my systems storage.
  8. cS Legacy cS Win User

    Downloading issues

    Try clearing your system cache and re-downloading them.

    Go to 'System' via the dashboard > System Settings > Storage > Press Y > Select 'Yes'.

    I had similar problems with downloadable content, and this method resolved it.
Thema:

Issue with download

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