issue with computer crashing when playing games.

Discus and support issue with computer crashing when playing games. in XBoX Games and Apps to solve the problem; for a while the games ive been playing have just been crashing my computer, and ofc ive turned down my settings too the lowest in most of my games but... Discussion in 'XBoX Games and Apps' started by I_AM_GOOSE, May 4, 2022.

  1. I_AM_GOOSE
    I_AM_GOOSE Guest

    issue with computer crashing when playing games.


    for a while the games ive been playing have just been crashing my computer, and ofc ive turned down my settings too the lowest in most of my games but my computer keeps crashing. This wasnt always an issue. I have even gone so far as to factory reset my computer but my gaming laptop keeps crashing.

    these are my specs

    Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz

    Installed RAM 16.0 GB (15.8 GB usable)

    Device ID 8EE7FEBA-2707-4D29-87FC-9B2301634FA1

    Product ID 00325-81829-85625-AAOEM

    System type 64-bit operating system, x64-based processor

    Edition Windows 11 Home

    Version 21H2

    Installed on ‎5/‎2/‎2022

    OS build 22000.613

    Experience Windows Feature Experience Pack 1000.22000.613.0

    if anyone has any ideas on what to do please lmk.

    Thanks

    :)
     
    I_AM_GOOSE, May 4, 2022
    #1
  2. I_AM_GOOSE Win User

    issue with computer crashing when playing games.

    i hope this is what you were looking for


    [​IMG]


    also i wasnt able to capture the error but it always says the same thing...

    Hibernating (for .5 sec) then locking (.5 sec) also the entire time those show up the windows loading symbol appears then disappears when the words go away. then the screen goes black.
  3. I_AM_GOOSE Win User

    issue with computer crashing when playing games.

    how do I access the event viewer information

    and what on it do you want to see?

    also there is no error message only a black screen i will see if i can record it though.
  4. Ricardo Lechuga Win User

    issue with computer crashing when playing games.

    I completely understand, and yes this is a good place to start, but according to the information you have shared, it really seems like a power supply issue
  5. I_AM_GOOSE Win User

    issue with computer crashing when playing games.

    ok tysm this is a place to start i have had no idea what to do.
  6. Ricardo Lechuga Win User

    issue with computer crashing when playing games.

    Event viewer

    https://www.minitool.com/amp/news/how-to-open-w...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
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issue with computer crashing when playing games.

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