Issue with changing the Gamertag

Discus and support Issue with changing the Gamertag in XBoX on Consoles to solve the problem; Hi, I payed in order to change my gamertag to "BenCrown" but it is not changing, do I have to wait ? If I have to wait for it, when the changing will... Discussion in 'XBoX on Consoles' started by Chaosien94, Jul 1, 2018.

  1. Chaosien94
    Chaosien94 Guest

    Issue with changing the Gamertag


    Hi,

    I payed in order to change my gamertag to "BenCrown" but it is not changing, do I have to wait ?

    If I have to wait for it, when the changing will occurs ?

    Thank you.

    :)
     
    Chaosien94, Jul 1, 2018
    #1
  2. THEOWENKILLER
    THEOWENKILLER Guest
    Changing Gamertag Issue

    All a report will do is get an enforcement on your account and get you a random tag generated for you, you will not get a tag of your choice.

    Did you open an unauthorised access case when your account was hacked?

    If you did, support would have a record of it and could offer you a free change.
     
    THEOWENKILLER, Jul 1, 2018
    #2
  3. Yer Boi Sniper
    Yer Boi Sniper Guest
    Changing Gamertag Issue

    "Oh, I see" says the blind man... Herp a derp on my part ty
     
    Yer Boi Sniper, Jul 1, 2018
    #3
  4. WPAK
    WPAK Guest

    Issue with changing the Gamertag

    Hi there,

    sometimes it takes time for it to reflect the change on all places.

    Be sure to check if the purchase for the change went through correctly at
    http://account.microsoft.com     at the transaction details.

    If the purchase was succesful be sure to check if the new GT shows up when you sign in at xbox.com via an inPrivate (ctrl+shift+p) browsing session via IE, Edge or Firefox or use Incognito browsing (ctrl+shift+n) for Chrome.

    If the new GT isn't showing after 48 hours but the payment went through correct then it's best to contact Xbox Support via Phone or Microsoft Support Chat at
    Contact Us | Xbox Support

    They should be able to help out

    Let us know the results
     
    WPAK, Jul 1, 2018
    #4
  5. Wild Smurf 14 Win User

    Gamertag Change Issue

    Ah... that was the issue. I didn't realize spaces didn't matter. Ah well, I'll keep searching for something. Thanks.
  6. Misses Quinzel Win User

    Gamertag Change Issue

    Hey there, F1R3ASSAS1N411! You are able to change your gamertag for free within the first 30 days. After that 30 days, you will need to pay to change it if you are not happy with it anymore. Previously, we offered free gamertag changes when you received
    a forced name change as well, but that has since been discontinued. This definitely seems like something that would do terrific over on our
    Feedback site, though! That's where we collect all the suggestions that users like yourself have.

    Check out the site and see if you can find a similar suggestion to yours. If you find it, give it a vote to move it up the Hot Ideas page. If you can't see it, please do post it up and gather the votes. :D

    You can also peruse the site for items we've marked as completed or in progress. This is all thanks to users like you!

    We appreciate the feedback, and look forward to seeing this up on the site! :)
  7. ngocphi Win User

    Gamertag Change Issue

    Except on psn you can't change your name

    fyi you should feel privileged to even have the ability to have a name change Lord

    10bucks is nothing maybe a change of priorities is in order ?

    It's 10-25bucks on most gaming services

    not to mention you don't get the weekly maintaince that occurs on psn

    A forced name change won't solve your issue

    Fyi read the terms of use

    Forced name changes only occur when the name violated the terms of use

    Also you get a random name issued during one after which you need to pay 10bucks to change it

    maybe you should think about your priorities
  8. Misses Quinzel Win User

    Gamertag change issue

    Hey, Paiste! That shouldn't affect it at all. I've ran into another user that is having the same issue in game with Gears 2 and 3 with their friends.

    Is it that the party option in these games is now grayed out for you? That is what another user is running into, and if you guys are both doing it, I'd like to work with you to see if we can fix it. :)
  9. Misses Quinzel Win User

    Gamertag change issue

    Hey, Paiste! You will not be able to play in parties in game with users on Xbox One consoles while you are playing 360 games. You will need to create an Xbox One party on the console to be in a party with those users. You should be able to create parties
    in game for 360 games with other 360 users by pressing the Menu and View buttons on your controller while in the 360 game to bring up the 360 Guide. Party options should be on the first slide there.

    Let us know if you are still having issues after that explanation! :)
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Issue with changing the Gamertag

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