Issue with Apps

Hi people , i am try to install the Netflix , Crackle and Youtube , the apps is downloaded normally , but when the apps try to install is presented the status : Installing 6 % , Installing 8 % , Installing 10 % , Installing 2 % , and the apps is not installed
, if i try to install a app if I install an app that never used before it installs normally (for example : Fox Play and others)

I made a factory reset , cleaning apps and games , and the problem dont resolve , i made a power cleaning pressing the power button by 10 seconds , and the problem persists.

:)

 

Directional stuck issue with apps

hi.. I've been experiencing directional stuck and stall issues. It's been about 2days now and first occurred while viewing YouTube and has now progressed to other apps including, so far, NBC, Syfy, and FX. The issue only stops when holding the home button
down to view controller or console shutdown options or retire to the home screen. This is for both the media remote control and Xbox one controller. I'm testing a theory that it might be an issue with the HDMI auto remote connection that gives the original
TV remote control over other devices. I use my Xbox one for mainly media and tv and have never experienced this issue. Games have not been effected.

 

Issue Installing Apps?!

I've tried installing HBO Go and Netflix and they will not start to install. They say "Get it FREE" when I go to click on it while others say "Install". I also installed Skype with no problem after trying these and having them not work. I have tried restarting
the Xbox One as well as disconnecting and reconnecting to the internet. When I go to download it all I get is a black screen and a the white rotating circle, but leaving it alone for up to 15 minutes and nothing changes and it does not say it is installing.
Any ideas?