Issue Two point hospital

Just a heads up that this is a problem with the Microsoft Store/Xbox app, not just Two Point Hospital on its own. The same issue happens for me on the following games:

• Yakuza 0
• Two Point Hospital
• Totally Accurate Battle Simulator
• State of Decay 2
• Outerworlds
• Astroneer
• Hellblade: Senua's Sacrifice
• Blair Witch

The funny thing is, half those games worked previously and in the last month or two they've just stopped connecting. Same as you, I can load into the game, press a key to continue, then it loads infinitely.I've submitted a ticket to Microsoft and I'm still
waiting for a response. Here's a list of things I tried as well which didn't help either unfortunately:

• Reinstalled all the games themselves
• Reinstalled the Xbox app
• Forced uninstall/reinstall of Windows Store using Powershell
• Restarted all Xbox-related services in Services.msc
• Moved the installation folders to all my drives
• Uninstalled Bitdefender and Malwarebytes
• Added file path exceptions to Bitdefender/Malwarebytes/Windows Defender for all the games
• Ensured date/time and timezones were all accurate and set automatically
  

I also noticed some error messages in the Xbox Live Settings, namely the NAT Type said 'Teredo is unable to qualify' and Server Connectivity said 'None', but I have since fixed these messages and the issue still persists.

Searching online shows a large number of people with the same issue, so sadly it's just a Xbox PC/game pass issue that Microsoft needs to resolve (and frankly refund our money for the pass until they do).

have u tried. Running both ga

mes

I havent and I hope I dont as I love this game

So far for me I have no problems 🤔👍

Hey there lilashh,

Thanks for reaching out to the Forums for advice on how to hopefully attend to this problem with this game. I can totally understand how this could be pretty discouraging. I suggest trying the steps outlined in our support page entitled Troubleshoot
gameplay issues on Windows 10.

When you get the chance, give those steps a shot and let us know if that helped.

Thanks for reading!