Issue transferring 360 gamertag to xbox one

1. There is no way to merge two gamertags.

2. Any Microsoft account can only have one gamertag associated.

3. Migrating a gamertag two a different Microsoft account will take over all digital purchases and subscriptions as they are bounded to the gamertag, not the Microsoft account. Any existing credits will not be transferred as they are bounded to the Microsoft
account.

4. When buying a new Xbox 360 the games being purchased with the migrated gamertag will still be available, but you should also consider to have the licenses transferred to the new 360 then. If course there is no transfer of save games possible.

5. There is a difference in the license models of the 360 and the One. In the 360 digital purchases are bound to the console and the purchasing gamertag. On the One they are primarily bound to the purchasing gamertag. There is no license transferring on
the One.

So in summary, there is unfortunately no way to have both gamertags merged. To migrate gamertag 1 into account 2 you have to get rid of gamertag 2 which means the games purchased by gamertag 2 could get lost if not transferred to the new 360 then, purchases
for the One will be lost anyhow by this. So for the One it would be best to have both accounts installed on the One and have the one set as home console for both accounts, so games purchased by any of the accounts could be played by both of them. For the 360
the licenses of both gamertags should be transferred to the new 360 so both accounts are able to play them.

But no merging of the accounts at all.

Heya!

It sounds like you may have been using a different e-mail address on your Xbox 360 than what you entered on your Xbox One. If you've forgotten the e-mail you've used check out the steps to

Find your Microsoft account email address.

to transfer your gamertag to the xbox one just sign in with the same details you use on the xbox 360 and thats it

Gamertags cannot be transfered to other accounts, but you can migrate a 360 account to an xbox 1 one .

Well, you can't transfer from gamertag to gamertag, if thats what you want to do.

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A easy way to transfer files for any game is to transfer the data from the hard drive on Xbox 360 A to the cloud, as your cloud saves are just stored on the internet. Then, on Xbox 360 B you simply retrieve your gamertag and then transfer the data from you
cloud to Xbox 360 B's hard drive. Then play!