Issue on Redeeming the September 2018 Xbox Live Quest rewards. Support [mod...

Discus and support Issue on Redeeming the September 2018 Xbox Live Quest rewards. Support [mod... in XBoX Sales and Promo to solve the problem; I have participated in the September 2018 Xbox Live Gold quest and completed all three tasks. It is to my understanding that the rewards would be... Discussion in 'XBoX Sales and Promo' started by Lunatic LK47, Dec 18, 2018.

  1. Lunatic LK47
    Lunatic LK47 Guest

    Issue on Redeeming the September 2018 Xbox Live Quest rewards. Support [mod...


    I have participated in the September 2018 Xbox Live Gold quest and completed all three tasks. It is to my understanding that the rewards would be distributed 4-6 weeks after the event's conclusion. However, I have not received them at all. I have contacted
    Support at least three times and have not received any adequate responses. At the advice of Answer tech Kevin Kyle L, I am posting this topic so that the Microsoft Rewards Team can look at it. My support reference
    [mod removed-personal information].

    :)
     
    Lunatic LK47, Dec 18, 2018
    #1
  2. Lunatic LK47 Win User

    Issue on Redeeming the September 2018 Xbox Live Quest rewards. Support [mod removed-personal information]

    Update #2: Talked to Corey. Looks like I have to wait until Monday since it's still being looked into. At least there's something.
  3. Lunatic LK47 Win User

    Issue on Redeeming the September 2018 Xbox Live Quest rewards. Support [mod removed-personal information]

    Hello Lunatic,

    Sorry for the issue with the quest rewards. There could be a few reasons as to why didn't receive them. As the terms states while supplies last. Have you checked your Xbox live messages there is a certain area that is from Xbox themselves. You can also try
    and fill out a
    rewards request form    .

    Hope this helps.

    Thanks,

    Brad
    I have been diligent with checking on a daily basis. Nothing but radio silence at all. It seems I am not the only one affected by this. I will attempt to fill out the request form.
  4. Lunatic LK47 Win User

    Issue on Redeeming the September 2018 Xbox Live Quest rewards. Support [mod removed-personal information]

    I am bumping this topic again, since I have not received any update over the New Years. Am I supposed to post ANOTHER topic just to get anyone's attention?
  5. J4ybb8 Win User

    Issue on Redeeming the September 2018 Xbox Live Quest rewards. Support [mod removed-personal information]

    Your not the only one i am still waiting also
  6. XBF Brad A Win User

    Issue on Redeeming the September 2018 Xbox Live Quest rewards. Support [mod removed-personal information]

    Hello Lunatic,

    Sorry for the issue with the quest rewards. There could be a few reasons as to why didn't receive them. As the terms states while supplies last. Have you checked your Xbox live messages there is a certain area that is from Xbox themselves. You can also try
    and fill out a
    rewards request form    .

    Hope this helps.

    Thanks,

    Brad
Thema:

Issue on Redeeming the September 2018 Xbox Live Quest rewards. Support [mod...

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