[Issue] Gamertag - Case number: 7008742116 |Case number: 7008651629 |Case number: 7008566781

Discus and support [Issue] Gamertag - Case number: 7008742116 |Case number: 7008651629 |Case number: 7008566781 in XboX Insiders to solve the problem; Hello, I'm having problem changing my Gamertag even tho Its my 1st time to change it (also says that on the webpage) And no matter how many times I... Discussion in 'XboX Insiders' started by /u/Essi_sas, Oct 10, 2022.

  1. /u/Essi_sas
    /u/Essi_sas Guest

    [Issue] Gamertag - Case number: 7008742116 |Case number: 7008651629 |Case number: 7008566781


    Hello,

    I'm having problem changing my Gamertag even tho Its my 1st time to change it (also says that on the webpage)

    And no matter how many times I try.
    I contacted the support and they also tried everything and nothing seems to work, and These are the numbers of the tickets incase someone can check.

    Case numbers: 7008742116 | 7008651629 | 7008566781



    Troubles shooting done so far:

    1- Tried different Gamertags

    2- Changed the device (tried PC, laptop, tablet and mobile)

    3- Changed billing and shipping address back and forth couple of times (Been asked to do that by the support)

    4- Changed region on PC

    5- Added payment option.



    Nothing seemed to work. even tho my friend which live right next to me was able to change his. ON MY PC

    submitted by /u/Essi_sas
    [link] [comments]
     
    /u/Essi_sas, Oct 10, 2022
    #1
  2. DoctorDrowsy Win User

    Case number

    Im so sorry, i didnt know! I didnt understand what exactly she was asking me to do but i posted the problem below if you could please help :) she said it had something to do with being an insider hub member
  3. Smwutches Win User

    Case number

    Reference numbers are only used by phone/chat support and they should not be posted on the forums. If you can give some more information on what's happening when you try to play we might be able to help troubleshoot here.
  4. DoctorDrowsy Win User

    Case number

    I have no idea how fo use reddit. Is there any way i can just uninstall it to make it go away? I never use it.
  5. DoctorDrowsy Win User

    Case number

    No, she made a case to you guys. She said she was going to document everything for you. ill just tell you the story.

    i buy xbox gold on my cousins account and have his account on my xbox so i can play. The home is xbox is set to my xbox. But today, i updated my game and now every time i try to do something it says i need to join gold even though i have it on my xbox on
    his account.

    I contacted microsoft support and after trying and failing to solve the issue she said that it has something to do with me being an insider member.

    Please help me fix this issue.
  6. M3tal Daz3 Win User

    Case number

    We are here to help yet if you have opened a case with xbox support just answer to that email in order to solve this issue or escalate it.
Thema:

[Issue] Gamertag - Case number: 7008742116 |Case number: 7008651629 |Case number: 7008566781

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