Is Xbox support not working?

People get into all these technical things, exclusives, hardware specs when arguing in the console wars. My reasons are much simpler. Why do I stick w/ MS? Cause their customer support is much nicer than Sony's.

Online support is great, they have fixed my problems on multiple occasions

Just waiting for the hall monitor Bluntman to rip into you for posting in the wrong forum.lol

Hi Bendingink,

Thanks for reaching out to us in the forums for this issue. Sorry to hear that you're having difficulty with your console and with contacting Xbox Support. In regards to setting up a repair or replacement for your console, if you're having trouble getting
the devices page to load up with warranty information, then I recommend clearing the cache/cookies from your web browser and trying again. Alternatively, you can try using a different web browser as well.

You may also request a call back from Xbox Support for assistance with this as well. They'd be able to help you with the registration of the console (should you need it) for warranty info and with setting up a repair/replacement if you wish as well.

When you go to Contact Usto request a callback, follow these steps:

• Step 1 ----Select Xbox One
  
• Step 2 ----Select See other options
  
• Step 3 ----Select topic
  
• Step 4 ----Select "Show contact options"
  
• Step 5 ----Select request a call from support
  

If you don't see the option to request a call back, then switch topics until it is presented.
Once they call, explain the issue and they will be able to help you.



I hope this information helps.

The retailer may be able to help with the warranty, unless it was ordered online.

Then you'll need to contact phone support.