Is this permanent or temporary

‎ ‎5 · Jul 7, 2023

I wanted to bring to y’all attention that my Xbox Live account was suspended yesterday due to an alleged 'account tampering' incident, which I was not aware of and did not commit. I received the suspension notice yesterday morning and I can’t into contact with anyone that can help me.

:)

Christian Quinto

Hey there!

Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

No one here in the community knows more about enforcement details I'm afraid. Is there an option to file a case review? That should be your only way to get in touch with The Enforcement Team that handles Enforcement actions. Please refer to this article for more information. Here is the link.

https://support.xbox.com/en-US/help/family-onli...

(The link is in English)

I hope this helps.

Best Regards,

Christian.

RafaMarcondes87

It can be temporary or permanent?

Janet_C

Hello!

Hope you are well. I'll be glad to help you, just remember that you're not talking to a Microsoft employee.

You can identify if your suspension is temporary by accessing the enforcement history page.

In this link you can find more information about it

https://support.xbox.com/en-US/help/family-onli...

Remember that Microsoft support unfortunately cannot help you, they don't have the ability to place or remove sanctions as they do not have access to Enforcement information.

I am sorry you are going through this situation, I wish I could offer you more help, however I am a common user just like you and I don't have more information about it either.

Best regards.

XanderG217

It has to be a temporary ban because If it was permanent then it would've said "this account is permanently banned" where mine said "this account is suspended" I'm sorry if I'm repeating myself I just really hope it's temporary

M a N n Y Xx

So is this a permanent game mode or is it temporary?

Is this permanent or temporary