Is this a scam or have I been hacked

Discus and support Is this a scam or have I been hacked in XBoX Games and Apps to solve the problem; Received this email stating that I made a purchase that I did not. The email contains an attachment but I did not open it. From: [Mod removed-... Discussion in 'XBoX Games and Apps' started by 567762c8-72e4-46e7-8093-5, Aug 29, 2019.

  1. 567762c8-72e4-46e7-8093-5
    567762c8-72e4-46e7-8093-5 Guest

    Is this a scam or have I been hacked


    Received this email stating that I made a purchase that I did not.

    The email contains an attachment but I did not open it.

    From: [Mod removed- Personal information]

    Thank you for your Playerunknown's Battlegrounds Credit order!

    (Order #FODDSNA XD18)

    -------------------------------

    Credit, Account UUID

    Send to: Directly via UUID

    Amount: USD$ 25.00

    Quantity: 1

    -------------------------------

    Subtotal: USD$ 25.00

    Shipping: FREE

    Tax: USD$ 0.00

    ------

    TOTAL: USD$ 25.00

    Thank you for shopping at App Store!

    Your details of order check on attachment file.

    Please note: This e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

    :)
     
    567762c8-72e4-46e7-8093-5, Aug 29, 2019
    #1
  2. denis97g Win User

    Is this a scam or have I been hacked

    if it doesn't come from microsoft or any official store it may be a scam. Did you notice unauthorized payments?
  3. SpiralOut46and2 Win User

    Is this a scam or have I been hacked

    Just take a look at your Microsoft account and look at the order history. Then you'll know if this really was purchased on your account, or if this whole email is a scam and never happened. If the game is in your order history, then contact Support about
    it. Do not respond to the email.
  4. PatriotSH529 Win User

    Is this a scam or have I been hacked

    It is a scam, unless you for sure know that you bought it which it sounds like you did not then it is a scam.
  5. Christyna64 Win User

    Is this a scam or have I been hacked

    I would change your password and check your bank statements. You can also check your purchase history to see if anything new has been purchased. If you find an unauthorized purchase has been made contact Microsoft here https://support.microsoft.com/en-us/contactus/
  6. Christian Quinto Win User

    Have i been scammed?

    Hey there!

    Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

    If you really did try all the troubleshooting steps there are on the internet then there are only 2 more things you can do.

    Get in touch with Xbox Support and see if there was something that went wrong with the transaction and see what other options they can provide. Here is the link to get in touch.

    https://support.xbox.com/en-US/contact-us

    Or you can try getting support from the developers themselves. Use this link to access their support page.

    https://support.activision.com/options

    (The links are in English)

    I hope this helps.

    Best Regards,

    Christian.
Thema:

Is this a scam or have I been hacked

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