Is there someone I can talk to about my game loading issues on my new Xbox series x

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I would like to clarify, is it stuck in the loading screen or you're having an error message/code?

We are having exactly the same issue with my Grandson. I managed to finally get him a series X last week. The game payed fine on his xbox one x and also on my X box one x. Having the same loading issue on the series x as others here which is really annoying as it is one of his favourite games.

how long is too slow tho? a millisecond? a couple seconds? i'm fine with slower loading times and longer loading screens if it means i can actually have my games installed, the internal storage is about 800gb then the expansion cards cost from half to the same amount as the console, i'm fine if it means my games will have slower loading times if it means i can go buy a 5 TB hard drive to have modern games on when modern games take up about 100gbs minimum atm, i just wanna know why it isn't optional, like why? its a worse user experience in my opinion

It may be a little bit complicated to understand but it's not just about the games being slower to load. Essentially, Xbox Series X games are coded differently to previous Xbox games that used be loaded on slow mechanical hard drives.

Xbox Series X games have much larger complex textures than those from the previous generation of consoles. External hard drives are made up of a platter of spinning discs with read/write heads, the technology of these drives back to the 1980's.

The Xbox Series X uses its GPU to load textures faster. The console's custom DirectStorage API allows the GPU to directly access the SSD without going through the CPU. This reduces the amount of CPU overhead and allows the GPU to load textures more quickly.

In addition to using its GPU for texture loading, the Xbox Series X also uses its custom hardware decompression blocks (HDBs) to decompress textures on the fly. This further reduces the amount of CPU overhead and allows the GPU to load textures even faster.

As a result of these enhancements, the Xbox Series X can load textures significantly faster than previous consoles. This allows for more detailed textures, smoother gameplay, and shorter loading times.

Because mechanical hard drives are far too slow, the Series can't use it's custom architecture to load games faster.

In addition to these new techniques, Xbox Series X games also use new file formats that are more efficient than the file formats used on previous consoles. This further reduces the amount of data that needs to be stored on the drive and improves the performance of the game.

As a result of these changes, Xbox Series X games cannot run on mechanical hard drives. These drives are simply not fast enough to keep up with the demands of the new games.

I bought an Xbox Series S as a dedicated Dev box and emulator. All my games are on the SSD. Since the patch, I can't play anything. I check every day for an update but there is none. It's frustrating. It negates the whole reason I bought a series S. I play my Series X for my retail games. There have been other patches on my series X and XB1 but none for Series S. Haven't seen any talk about this issue anywhere except this thread. I wonder how much attention this is really getting.

Are you talking about the Xbox One X or the Xbox Series X?

If it's for the Xbox One X, I am not sure. However, there are a few articles on the google news page from two days ago. Just type 'Xbox Series X June Update.'