Is there no way to contact the enforcement team...?

Is there no way to contact the enforcement team outside of a case review inquiry, which the page is not allowing me to submit, despite my son's ban being longer than 24 hours.

:)

 

BANNED from comms for a SECOND time, this time its unjust

Submitting a case review is the only way to contact the enforcement team. There is no other way to contact them.

 

Problem with account ban (2)

Submitting a case review is the only way to contact the enforcement team. There is no other way to contact them.

 

Hi

The only way to contact the Xbox Enforcement team is through the
Xbox Enforcement web site.

 

if you aren't getting thru you are going to.hsve to use a different browser like edge or Firefox

And clear cookies and browser cache

 

Hey there ChairbrneRangr,

Sometimes you're asked to complete a short questionnaire before you can submit a case review. All of the questions refer to the

Code of Conduct, which you should review prior to filing the review.

If you fail on the questionnaire during the Case Review, don't worry as you'll be given another chance in 24 hours. The questionnaire is located on the page which shows you the enforcement action.

Hope that helps!

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Xbox Forums Staff

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