Is there anyway I can get my account back?

Discus and support Is there anyway I can get my account back? in XBoX on Consoles to solve the problem; Hi, I was recently permanently suspended on my main account, which I believed to be unwarranted. I applied for a case review, in which the decision... Discussion in 'XBoX on Consoles' started by Maverick GeeG, Oct 6, 2016.

  1. Is there anyway I can get my account back?


    Hi,

    I was recently permanently suspended on my main account, which I believed to be unwarranted. I applied for a case review, in which the decision was upheld and I was told by the XBLPET member that my account was suspended for "excessive and repeated use of racial
    and homophobic slurs."

    This is simply not true, I am absolutely not a racist or homophobe and have never, and would never, use these types of slurs. It is very disappointing that the XBLPET claims they will do a thorough review when you apply for a case review and then they come
    up with such an absurd, untrue reasoning.

    I have had my account for about 8 years now and have a ton of time and money invested into it, so I just wanted to know if there is anything at all I can do or anyone else I can contact to try and get my account back?

    Thank you

    :)
     
    Maverick GeeG, Oct 6, 2016
    #1
  2. changing email

    is there anyway I can change my email cause I can't remember my email password for my original account. My origininal account is xC2MxHIRUMAx is there anyway I can get some help please I really don't want to start over after all the hard work I put into
    all my games I played.
     
    D3M0N1CXR0SSx86, Oct 6, 2016
    #2
  3. SkySonal
    SkySonal Guest
    I was modded by some one I don't know.

    is there anyway you can help me get my account back
     
    SkySonal, Oct 6, 2016
    #3
  4. oOUTSIDERo62
    oOUTSIDERo62 Guest

    Is there anyway I can get my account back?

    Sorry, but no. Once an account is banned, everything associated with that account is lost with it.
     
    oOUTSIDERo62, Oct 6, 2016
    #4
  5. ngocphi
    ngocphi Guest
    They conduct the thorough review before issuing the Permi ban that's for.last resorts

    Its done by multiple teams

    Not just one person

    You can look at your enforcementn history on the same site

    If you have multiple enforcement actions those can lead to a ban especially if it was hate etc eyc

    And no if they denied you there is no other choice

    You should read the terms of use

    There is a bit of information about the enforcement team there along with the enforcement dite

    If you want something else you do need to read the terms of use

    Before you proceed

    Keep in mind they will present all evidence in case so it's best to change your behaviour
     
    ngocphi, Oct 6, 2016
    #5
  6. Like I said, I have never used racial or homophobic slurs, their reasoning is simply not true.

    But thanks for the response.

    Guess my only choice is to stop giving my business to a company like this.
     
    Maverick GeeG, Oct 6, 2016
    #6
  7. oOUTSIDERo62
    oOUTSIDERo62 Guest
    Is it possible that somebody else had access to your account? If so, they could have been the reason for the ban. Problem is, you are responsible for your account at all times, and if you allow somebody else access, or somebody in the house gains access,
    you are still held responsible for their actions. It is also possible, that somebody gained access to your account from another console. This happens when you give out your login details. You could contact phone support and have them open an unauthorized
    access investigation, if you believe it was possible that your account was accessed without your knowledge. They will be able to determine if the violation occured from your console, or if it was logged in somewhere else. This will not necessarily change the
    suspension though.
     
    oOUTSIDERo62, Oct 31, 2018
    #7
  8. oOUTSIDERo62 Win User

    Is there anyway I can get my account back?

    Is it possible that somebody else had access to your account? If so, they could have been the reason for the ban. Problem is, you are responsible for your account at all times, and if you allow somebody else access, or somebody in the house gains access,
    you are still held responsible for their actions. It is also possible, that somebody gained access to your account from another console. This happens when you give out your login details. You could contact phone support and have them open an unauthorized
    access investigation, if you believe it was possible that your account was accessed without your knowledge. They will be able to determine if the violation occured from your console, or if it was logged in somewhere else. This will not necessarily change the
    suspension though.
  9. ngocphi Win User

    Is there anyway I can get my account back?

    They conduct the thorough review before issuing the Permi ban that's for.last resorts

    Its done by multiple teams

    Not just one person

    You can look at your enforcementn history on the same site

    If you have multiple enforcement actions those can lead to a ban especially if it was hate etc eyc

    And no if they denied you there is no other choice

    You should read the terms of use

    There is a bit of information about the enforcement team there along with the enforcement dite

    If you want something else you do need to read the terms of use

    Before you proceed

    Keep in mind they will present all evidence in case so it's best to change your behaviour
  10. Maverick GeeG Win User

    Is there anyway I can get my account back?

    Like I said, I have never used racial or homophobic slurs, their reasoning is simply not true.

    But thanks for the response.

    Guess my only choice is to stop giving my business to a company like this.
  11. oOUTSIDERo62 Win User

    Is there anyway I can get my account back?

    Sorry, but no. Once an account is banned, everything associated with that account is lost with it.
  12. Hoskayra Win User

    Is there anyway to get my account back?

    Hi again Gabe

    Another option I can recommend is to report the problem through microsoft support at the following link.

    https://support.microsoft.com/home/contact?SourceApp=smcivr1

    Navigate to the search bar and enter your problem. Press Enter or click "Get Help". Log in to access the support options. Choose the appropriate product, select the appropriate category and confirm your selection. The system will provide you with support options to help you further.

    I hope it will be resolved.

    Thank you for your understanding and I hope the issue is resolved.

    Best regards Oskayra
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Is there anyway I can get my account back?

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