Is there any way to look up an old account with just a gamer tag?

Hi there Shinigami95.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues with a compromised account. Please keep in mind, this is a user forum, we are not Microsoft.

The username cannot be used in recovery, you must use the tools provided by Microsoft.

The first idea to find your email is to directly log into your account with your phone number.

You can find your username using this recovery tool: [https://account.live.com/username/recover] by inputting related data.

If this does not work, you can try to look for email receipts on alternative accounts or find accounts you made be logged into on different services.

Once you have found the new address, you can recover the account using the Account Recovery Form: https://account.live.com/acsr]

Make sure to complete it in an area you would usually access your account from. It is important to be consistent with this form, you can complete the form twice a day everyday until your regain access to your account. Repeating this will increase your odds of recovery.

Here are more tips to follow with the form: [https://support.microsoft.com/account-billing/b19c02d1-a782-dee6-93c3-dc8113b20c42]

I hope this helps!

Let me know if I can be of any further assistance. -Lumie

For some reason my new gamer tag linked itself to my old gamer tag email address. I don't know how to change that and to link my old gamer tag back to my Microsoft account. I believe that's why I cant play as my old game tag. Is there a way to fix that?

Yes they were live accounts that's why they had gamer tags. A few years ago you can set up a gamer tag on the Xbox without the link to a Microsoft account so how do you recover these old gamer tags without a Microsoft account?

Under settings, then account , all options that show something with a name show my old gamer tag, I could not find any account option under the settings, and then system option but when I play a game then it shows my new gamer tag, iv only just finished downloading a game to play, I don't understand why I still have to see my old gamer tag on everything else though

Thanks, I appreciate you getting back to me but that isn’t helping.

Maybe I’m not explaining this right.

I restarted my console this morning when I signed back in I didn’t read things correctly and used my email and password to sign in and then started with a new gamer tag with the same email as my old gamer tag.

Now when I sign in it’s my new gamer tag that pops up. I tried deleting the new tag off my console and resigning in but again the new gamer tag pops up.

There is no option to look for tags associated with the same email???

All my purchased games and game pass is associated with my old gamer tag. How do I get my old gamer tag back with this email and onto my console???

You had to have used a different email for the new account. Its simply not possible to have two accounts under the same exact email.

If you tried it would say the account already exists