Is there any way to fix my elite 2 controller “A” and “Y” face button

How would I submit a repair ticket? I have already went and tested it and it has proven that the “A” button doesn’t always register.

Hi Kole_20, my name is Rodrigo.

I am sorry to hear that.

It is strange that two new controllers would have the same issue.

Please, can you connect it to a computer or mobile device?

After you do, enter this site and test the buttons: gamepad-tester.com

To ensure they are indeed not working.

If they aren't, you can either submit a repair ticket or return it and get a new one.

I am truly sorry, this isn't a normal situation, the controller is very good and should be working fine.

Please, register your device on this link: https://support.xbox.com/en-US/help/hardware-network/warranty-service/register-your-product

Then, fill out the repair form: https://account.microsoft.com/devices/select-device-for-repair

You can check the warranty terms here: https://support.microsoft.com/help/...ce-plans-and-terms-conditions-for-your-device

I hope this helps.

Hola que tal

Mi problema es el boton RB de mi mando ELITE SERIES
2 no funciona como tal y por lo que veo a muchos usuarios con el mismo control les pasa lo mismo quisiera saber si hay alguna solución y saber si es algún problema de actualización de los
controles elites o es algun mal funcionamiento del mando.

Seria de gran ayuda que me ayudarán a resolver mi problema.

[Translation-Hello, how are you doing

My problem is the RB button of my ELITE SERIES 2 controller does not work as such and so I see many users with the same control I want to know if there is any solution and know if it is any problem updating the elite controls or it is
some malfunction of the controller.

It would be very helpful to help me solve my problem.]

Mi mando elite no funciona en el botón rb y quiero resolverlo

-[Translation - My elite controller does not work on the rb button and I want to solve it]

I find that the A button on my Elite 2 occasionally does not respond to a press, whereas the other face buttons always do.