Is there any way to add a phone number on a Xbox account

Discus and support Is there any way to add a phone number on a Xbox account in XBoX Accessibility to solve the problem; Got a new series x and I have an account that is signed in on the old Xbox one that says the email doesn't exist when I try to sign in on the website... Discussion in 'XBoX Accessibility' started by iiNuto, Dec 26, 2022.

  1. iiNuto
    iiNuto Guest

    Is there any way to add a phone number on a Xbox account


    Got a new series x and I have an account that is signed in on the old Xbox one that says the email doesn't exist when I try to sign in on the website app or Xbox series x

    I no longer have access to the email that the account was made under as the email was deleted in 2021 but it still says it's that email on the Xbox one

    So I'm unable to request a change of email or details at all through the app or website

    Is there anyway to add a phone number to that account through the Xbox one so I can use that to sign in intead if the email as I'm unable to sign the account in anywhere other than the Xbox one?

    :)
     
    iiNuto, Dec 26, 2022
    #1
  2. CarTzy Win User

    Is there any way to add a phone number on a Xbox account

    Hello!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.


    [​IMG]


    Thank you for understanding.
  3. CarTzy Win User

    Is there any way to add a phone number on a Xbox account

    Hello iiNuto,

    Welcome to Xbox Community.

    If you want to add a security information for your Xbox Account, you have to do it through your Microsoft Account.

    Please see the link for guide: Change the email address or phone number for your Microsoft account - Microsoft Support

    If you have forgotten your Microsoft account email: You forgot your Microsoft account username - Microsoft Support

    You may fill out the recovery form to recover your lost account

    Help with the Microsoft account recovery form - Microsoft Support

    Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.
  4. LIZZEE_NAMI Win User

    Roblox: Error code 103

    Is there a way to change the age limit on the xbox?

    My kid set up his account on xbox and it didn't give the option to add an email or phone number so we can't log in on any other device.
  5. Renatodibi Win User

    Can't add phone number to account

  6. Darhyl Amizola Win User

    Can't add phone number to account.

    Hi Christian! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Microsoft Rewards.

    According to Independent Advisor Adeyemi Olayemi Samuel: https://answers.microsoft.com/en-us...an-alias/904a08da-bafa-48a0-8c74-57df877e1787

    "Kindly try to perform the following workarounds using the same phone number:

    > Sign into your Microsoft account at account.microsoft.com
    > Click on "Your info" at the top of the page, then select "Manage how you sign into Microsoft" from the left-hand menu.
    > Click on "Add email or phone number" and select "Add a phone number".
    > Enter your phone number and follow the prompts to verify it.

    If you're still having trouble adding the phone number as an alias, it could be due to the phone number you're trying to add is already associated with another Microsoft account.

    I have also experienced the same issue before. In this case, you'll need to use a different/new phone number from your own number that has not been associated to any Microsoft account yet.

    If you continue to have trouble adding a phone number as an alias, you may want to contact Microsoft support for further assistance:

    https://support.microsoft.com/en-us/contactus "

    Also, avoid VoIP phone numbers: If you were using a VoIP (Voice over Internet Protocol) phone number previously, consider switching to a traditional mobile or landline number. Sometimes, VoIP numbers may not be recognized or accepted during the verification process.

    Choose the call option: During the verification process, you have the choice between receiving a text message or a phone call for the verification code. If the text message option is not working, select the call option and enter your home phone number.

    Thank you for your kindness and understanding! Please let me know if you require further assistance.

    Best regards,
    Darhyl
Thema:

Is there any way to add a phone number on a Xbox account

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