is there any way i could retrieve a stolen/swapped account related to xbox + minecraft

Discus and support is there any way i could retrieve a stolen/swapped account related to xbox + minecraft in XBoX Accessibility to solve the problem; so a few days ago i was playing on hypixel (a Minecraft server) when a party invited me and asked if i wanted to voice chat on discord. I said yes, so... Discussion in 'XBoX Accessibility' started by M.21KQ, Dec 27, 2023.

  1. M.21KQ
    M.21KQ Guest

    is there any way i could retrieve a stolen/swapped account related to xbox + minecraft


    so a few days ago i was playing on hypixel (a Minecraft server) when a party invited me and asked if i wanted to voice chat on discord. I said yes, so they sent me a discord link to a server that asked for verification of my email + password (Microsoft), to which I entered. I had not know that this was a information stealing process, and so by then I'm pretty sure my account got stolen and sold to somebody else.

    I connected Minecraft with an Xbox account on pc, with the account name being LeapingCash3159 (porcupine over a blue background). what I believe has happened is that my Microsoft information was swapped to some other email that now has access over my Minecraft username/account. I was wondering if there is any way I could regain ownership of my account, or if I have to buy Minecraft again?

    I'd already tried resetting my Gmail code and password, also tried resetting my Microsoft password, but that has not worked, as I found out a new email was now using my Xbox account to play on my Minecraft.

    Thanks!

    :)
     
    M.21KQ, Dec 27, 2023
    #1
  2. The_Last_DJ Win User

    is there any way i could retrieve a stolen/swapped account related to xbox + minecraft

    Hello M.21KQ! I'm Kris and I'd be happy to help you with your question.

    I would suggest using the account recovery form to try and get your account back. https://account.live.com/acsr
  3. KindGryphon Win User

    Old Minecraft Mojang account stolen then migrated to a Microsoft Account, now what?

    A while ago I had my old Minecraft Account stolen, and I've been trying to get it back. I emailed Mojang but just saw that they will not help with account-related issues anymore... bummer. Anyway I've been hoping to find some way to recover this account (if that's even possible at this point), and I've been directed here. I have all the information relating to my original account and I just want some answers. Thank you!
    If someone else migrated your minecraft from your Mojang account to their own Microsoft account then I'm afraid there wont be any way to get it back.
  4. CosmicCraze Win User

    Retrieve Device Info after Removal

    I'm sorry to hear that your Xbox was stolen. You can contact Microsoft's Xbox Support team for assistance with retrieving the serial number or any other information related to your account or the stolen device.

    You can contact them through their support website at https://support.xbox.com/en-GB/contact-us/ or by calling their toll-free number at 1-800-4-MY-XBOX (1-800-469-9269). They also offer chat support and Twitter support, which you can find on their website.

    When contacting them, make sure to have your account information and any relevant details about the stolen device ready to provide. They should be able to assist you in locating the serial number and providing any other information you may need for your insurance claim.
  5. FearedNightmare Win User

    Sick of the Security Proofs!

    The security proogs are there for extra protection so that if your account would be stolen for some reason you could retrieve it

    You could set it up or change the settings to how the security proofs work right here

    account.live.com/.../Manage
  6. Smwutches Win User

    Lost the code for the free game(Battlefield 1) came with the original purchase before downloading it

    Since the purchase was made from Best Buy they would be the ones you'd need to talk to. Microsoft are not responsible for lost or stolen codes. Unfortunately there generally is no way to retrieve a lost code.
Thema:

is there any way i could retrieve a stolen/swapped account related to xbox + minecraft

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