is there an error? my refund request seemed to be having a problem...

Hi Yessir,

Thanks for reaching out to the forums. We understand you have question on refund. As the game states it is refunded on the order history. We recommend getting with your bank. Different banks have different things to show debits and credits to the account.

Thanks,

Brad

thank you so much for answering, i'll be contacting my bank later.

and again thank you

This has happened to me too.

Where can I request a refund?

OneDrive has problems it seems!

Ever since the download of MW everything seems to error out and time out. Movies especially. I am tired of restarting my xbox every 20 minutes. Can we get a refund of modern warfare and fix the issue that started this?

I'm sure if you request a refund you can get one since the game is broken.

You can request a refund
here.

I'm sorry to hear that. It's always frustrating when a refund request is denied, There could be a number of reasons why Xbox declined your refund, including:

1. You may have missed the refund window - Xbox has a specific time frame for refunds, and if you requested one outside of that window, your request may have been denied.

2. The reason for your refund request may not meet Xbox's criteria - Xbox has specific guidelines for what qualifies as a valid refund request. If your reason does not fall within those guidelines, your request may have been denied.

3. There may have been an issue with your payment method - If there is an issue with your payment method, your refund request may not be able to be processed.

4. There may have been an error or misunderstanding - Sometimes, misunderstandings or errors can occur during the refund process that lead to a denial.

My recommendation would be to reach out to Xbox customer support to inquire about why your refund was declined. They should be able to provide you with more information and help you determine if there is anything that can be done to resolve the issue.