Is there an appeal process for xbox live enforcement?

Discus and support Is there an appeal process for xbox live enforcement? in XBoX Games and Apps to solve the problem; I want to understand how one moment of toxicity leads to a week long suspension. I have been a good community member and have done nothing reportable,... Discussion in 'XBoX Games and Apps' started by Bring3rOfChaos, Sep 9, 2017.

  1. Is there an appeal process for xbox live enforcement?


    I want to understand how one moment of toxicity leads to a week long suspension. I have been a good community member and have done nothing reportable, besides the occasional being absolutely trash at a video game. I dont believe that it is fair that I
    get reported once and it is an instant enforcement. Can someone explain this for me?

    :)
     
    Bring3rOfChaos, Sep 9, 2017
    #1
  2. Miss Ermine
    Miss Ermine Guest
    Why is there no appeals process for gamerscore reset?

    Hi there, not sure what you mean by XBL Big Brother. Were you talking to phone support about this? Generally if there is unauthorized access, they will help you out with any enforcement actions. If they were unable to, then enforcement may have been acting
    on different factors on the account. You can check out more info on score resets here:

    support.xbox.com/.../account-suspensions-and-console-bans
    but these Forums are not for the Enforcement teams.
     
    Miss Ermine, Sep 9, 2017
    #2
  3. VibroPlex
    VibroPlex Guest
    VibroPlex, Sep 9, 2017
    #3
  4. Dadwhite
    Dadwhite Guest

    Is there an appeal process for xbox live enforcement?

    The enforcement team used the Code of Conduct ( https://enforcement.xbox.com/en-US/home/codeofconduct ) that everyone agreed to when they signed up for xbox live as bases to determine if an enforcement action is needed. The length of time for a suspension
    is based on the level for which the code is violate.

    You can appeal most bans through a process called a case review ( Xbox Enforcement | How Do I ) for which you will find the instruction at the link I just gave you. As part of the case review process you will need to take
    a quiz on the code of conduct to test your understanding of it, if you fail the quiz you will have to wait 24 hour before trying again.

    To help keep from getting further suspension just remember that xbox live services are considered rate E for Everyone and communications and play should be kept at that level.
     
    Dadwhite, Sep 9, 2017
    #4
  5. Ishan8123
    Ishan8123 Guest
    Ishan8123, Sep 10, 2017
    #5
  6. CrazY1985
    CrazY1985 Guest
    If you broke the code of conduct, a ban is the only result that will follow.

    More info on your ban can be found over at
    http://enforcement.xbox.com


    If you feel that the ban was unfair, you can submit a case review there as well.

    The enforcement team isn't on the forums, so they won't help you here.
     
    CrazY1985, Nov 2, 2018
    #6
  7. Dadwhite Win User

    Is there an appeal process for xbox live enforcement?

    The enforcement team used the Code of Conduct ( https://enforcement.xbox.com/en-US/home/codeofconduct ) that everyone agreed to when they signed up for xbox live as bases to determine if an enforcement action is needed. The length of time for a suspension
    is based on the level for which the code is violate.

    You can appeal most bans through a process called a case review ( https://enforcement.xbox.com/en-US/home/howto#sub-topic0-6 ) for which you will find the instruction at the link I just gave you. As part of the case review process you will need to take
    a quiz on the code of conduct to test your understanding of it, if you fail the quiz you will have to wait 24 hour before trying again.

    To help keep from getting further suspension just remember that xbox live services are considered rate E for Everyone and communications and play should be kept at that level.
  8. CrazY1985 Win User

    Is there an appeal process for xbox live enforcement?

    If you broke the code of conduct, a ban is the only result that will follow.

    More info on your ban can be found over at
    http://enforcement.xbox.com


    If you feel that the ban was unfair, you can submit a case review there as well.

    The enforcement team isn't on the forums, so they won't help you here.
  9. Ishan8123 Win User

    Is there an appeal process for xbox live enforcement?

  10. Smwutches Win User

    Xbox Enforcement Appeal Process

    There is no exact timetable for a response. It just depends on how long it takes them to investigate the situation and make a decision.
  11. SwordofWhedon Win User

    I’ve been falsely suspended again

    you'll find that PlayStation enforcement doesn't even have an appeal process and that Xbox has some of the most liberal enforcement in the entire industry

    are you making LFG posts?
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Is there an appeal process for xbox live enforcement?

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