Is there a way to recover an xbox account if you dont know the email anymore?

Hello NerRdz,

Nilay here and I'm glad to answer your query today.

Please visit https://support.microsoft.com/en-us...ery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42 amd scroll down a bit.

There you will have an account recovery form. Fill it out and wait for the activation.

Good Luck
Regards

Hi Undead. Like Juan said, there is no way to merge accounts. You could try and recover your old 60k account, if you remember the email address:
Recover your Microsoft account.

Let us know if you have anymore questions.

No i have not recovered the account. I know the email but it is owned by a family friend who we dont have contact with anymore, so when it tells me enter your password i cant do anything

Hi You!

Sorry to hear about what happened. This is clearly not the situation I want you to be in. Due to our account safety and security, only us the account owners have the ability to recover and verify the ownership of our accounts using the security information we have setup into our accounts.

If you no longer have access to those security information, the only option for you to get back access to your account is to fill out the account recovery form here https://account.live.com/acsr

You may learn more some tips and information about the recovery form here https://support.microsoft.com/account-billing/h...

Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

First I would like to set the expectations, all the process of recovering your password is 100% automatic, for security because Microsoft takes security and privacy very seriously.

That means that any agent or support of Microsoft can do more than what you cannot do to recover your password.

I will tell you how is the process to recover your account, you have to reset the password, and this can be done in two ways:

1. Through one of the identity verification options that you registered at the time of creating your account which can be by an alternative email or cell phone number.

2. By filling out the recovery form which will ask you for multiple details of your account in order to verify that you are the owner of the account.

I am sharing with you a link with tips on how to fill out the recovery form

https://support.microsoft.com/account-billing/h...

You can do all the times you need it just with the limitation of 2 max per day.

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