IS there a way Microsoft can override my gamertag that was created by my child without my...

Discus and support IS there a way Microsoft can override my gamertag that was created by my child without my... in XBoX on Windows to solve the problem; Hi I just purchased a minecraft app for my child. Minecraft has set a gamertag for my account and my child account. I was trying to figure out how to... Discussion in 'XBoX on Windows' started by TeresaWo2, Nov 26, 2020.

  1. TeresaWo2
    TeresaWo2 Guest

    IS there a way Microsoft can override my gamertag that was created by my child without my...


    Hi I just purchased a minecraft app for my child. Minecraft has set a gamertag for my account and my child account. I was trying to figure out how to change my child gamertag while my child has changed my gamertag instead. I later on found out that
    the game was purchased under my account and my child account cannot play the game. Meanwhile I have purchased my child the same game under his account. So, his problem is set. My question is that since my child has changed the gamertag on my account without
    my permission, is there anyway Microsoft can override it and let me create my first gamertag by myself?

    :)
     
    TeresaWo2, Nov 26, 2020
    #1
  2. Dberg889 Win User

    My kid changed my gamertag and I can’t change it back due to the character count being too long

    And how do I go about “paying” to change it? And how much is the cost... theres no way an admin can override this and change it back to my original gamertag?
  3. HassanB Win User

    Changing account email associated with gamertag

  4. DustinClaeys Win User

    Child trying to join Xbox Live with existing profile

    Exactly!!!

    They need to update the site, because these steps do NOT work for child accounts anymore:

    support.xbox.com/.../offline-profile-to-gamertag

    or

    They need to change the way you can create a child account. They won't let you create a child account on the console anymore. You MUST go to xbox.com and create one. So those steps won't work.

    My only options are:

    1. convert my CHILD'S offline profile to an ADULT xbox live account

    2. tell my kid's that they need to start all over

    Pretty much a bunch of B.S.

    And I'm told you can't convert an adult account to a child account!!!!!!

    How is there not some kind of work-around for this? I'm thinking "Sony"
  5. MiffedArtifact8 Win User

    My account is really messed up.

    ah...guess this is it.

    But they mentioned about creating new account with proper birthdate.

    After creating account(without gamertag) and i'm planning transfer my tag to that account.

    Will it work or will it still recognize me as child?

    Gamertag doesn't save information about birthdate right?
  6. Katryn McClellan Win User

    How do I transfer my gamertag to my son?

    He would either need to continue using what he has now, but there's no way to turn it into a child account. Or create a brand new account for him so you can use the parental control features, but he will have to start over on the new account.
    So he has a microsoft account now, and is set up as my child in our family group. But you are saying there is no way to put that (my) gamertag on his account? Would he be able to use the same gamertag name if I delete that gamertag from my profile?

    So just to be clear, the only way for me to be able to use parental controls over him is for him to start over fresh setting up new gamertag?
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