is there a way i could get a refund for a game i bought 12 months ago i really hate the...

Hi P1geon B, my name is Courtney and I would be happy to help.

I'm sorry to tell you that you cannot request a refund for a game that was purchased 12 months ago. Microsoft/Xbox rules make it very clear that only a game can be refunded before 14 days have passed since the purchase. Here you can get more information about it:

https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

I hope you understand, I wish you good luck.

Best regards,
Courtney.

Thanks, I'm fine,

I want to refund my game that I bought multiple months ago, It ain't showing up in the refund section,
Is there a way to request the refund? (Live chat support is a option too, I think)

You would just buy Ultimate and it'll upgraded the Gold to Ultimate as well.

You've been a member for 8 years,so what? Doesn't mean you get special treatment.

As Farscape said,that's they way things are.

I bought a game last year then next month it was free in games with gold.I've been on live for 12 years but did I expect a refund? Of course not,

Well considering the time I bought 12 month it really isn't exactly a 15 month...but I read I could call and talk to support. What about that? There has to be something