Is there a way I can have my old Gamer-Tag recovered somehow or moved to a new account?

Discus and support Is there a way I can have my old Gamer-Tag recovered somehow or moved to a new account? in XBoX on Consoles to solve the problem; I have been locked out of my old Microsoft Account from 5+ years ago and was wondering if I can have the Gamer-Tag on the account recovered somehow.... Discussion in 'XBoX on Consoles' started by Mr Spoon 1972, Jun 22, 2017.

  1. Is there a way I can have my old Gamer-Tag recovered somehow or moved to a new account?


    I have been locked out of my old Microsoft Account from 5+ years ago and was wondering if I can have the Gamer-Tag on the account recovered somehow. The account is
    [Mod Removed] and the Gamer-Tag is Andenanien.

    I can no longer access the email [Mod Removed] to reset the password as it no longer exists but my current email is on the account as a secondary email address if that helps. I have also tried the secret question and "I don't have any of
    these" options to no avail. I also still have the Xbox 360 that I used to use with the account on it if that also helps.

    I would like to have my Gamer-Tag recovered somehow as I have considerable time and financial investments with the account as well as achievements that can no longer be obtained.

    :)
     
    Mr Spoon 1972, Jun 22, 2017
    #1
  2. Yazite
    Yazite Guest
    Monday Night Combat and BC

    Aha! That is the answer. I recently recovered an old tag that had the game tied to it. Is it a problem if the licence has somehow transferred to my account?
     
    Yazite, Jun 22, 2017
    #2
  3. Exalted Evil
    Exalted Evil Guest
    Account Recovery Issue

    I'm not even sure if you can help, but when i moved from Australia to the U.S i could not recover my GT so i just made a new one. Now i'm really missing my old tag but, i can not for the life of me remember the live I.D. Is there anyway that you can somehow
    do it for me if i gave you enough info on that tag? Or am i just stuck with these X's in my name lol
     
    Exalted Evil, Jun 22, 2017
    #3
  4. bowski477
    bowski477 Guest

    Is there a way I can have my old Gamer-Tag recovered somehow or moved to a new account?

    If you no longer have access to the email on that account you can contact
    support.xbox.com/contact-us
    and they will assist you in trying to recover the account.
     
    bowski477, Jun 23, 2017
    #4
  5. I've already tried that route and was told that the account cannot be recovered because it has been marked as inactive and the only way to re-activate an inactive account is to enter a 9 digit code that is emailed to the primary email address on the account
    which no longer exists. I'm stuck in a loop of "I need to update the email address because it n longer exists but need access to the email to update it'"

    Is there any was to escalate this request further?
     
    Mr Spoon 1972, Jun 24, 2017
    #5
  6. OndoyBahista
    OndoyBahista Guest
    OndoyBahista, Jun 24, 2017
    #6
  7. Thank you both for you time and assistance, unfortunately the prescribed solutions from support.xbox.com/contact-us have not worked. Please feel free to close this thread.
     
    Mr Spoon 1972, Nov 1, 2018
    #7
  8. Mr Spoon 1972 Win User

    Is there a way I can have my old Gamer-Tag recovered somehow or moved to a new account?

    Thank you both for you time and assistance, unfortunately the prescribed solutions from support.xbox.com/contact-us have not worked. Please feel free to close this thread.
  9. OndoyBahista Win User

    Is there a way I can have my old Gamer-Tag recovered somehow or moved to a new account?

    First thing you need to do is to recover your account:
    http://support.xbox.com/my-account/microsoft-account/lost-password-solution


    If that does not work, you may contact Xbox Support for other options to recover your account: http://support.xbox.com/contact-us

    Once you have access on your Microsoft Account, you can change your sign-in email address: http://support.xbox.com/my-account/microsoft-account/change-email-sign-in-for-microsoft-account
  10. Mr Spoon 1972 Win User

    Is there a way I can have my old Gamer-Tag recovered somehow or moved to a new account?

    support.xbox.com/contact-us
    I've already tried that route and was told that the account cannot be recovered because it has been marked as inactive and the only way to re-activate an inactive account is to enter a 9 digit code that is emailed to the primary email address on the account
    which no longer exists. I'm stuck in a loop of "I need to update the email address because it n longer exists but need access to the email to update it'"

    Is there any was to escalate this request further?
  11. bowski477 Win User

    Is there a way I can have my old Gamer-Tag recovered somehow or moved to a new account?

    If you no longer have access to the email on that account you can contact
    support.xbox.com/contact-us
    and they will assist you in trying to recover the account.
  12. SheFuxknDope Win User

    HOW TO CHANGE GAMER TAG TO XBOX 360 GAMER TAG

    For some reason my new gamer tag linked itself to my old gamer tag email address. I don't know how to change that and to link my old gamer tag back to my Microsoft account. I believe that's why I cant play as my old game tag. Is there a way to fix that?
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Is there a way I can have my old Gamer-Tag recovered somehow or moved to a new account?

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