Is there a way I can get my stolen account back?

Discus and support Is there a way I can get my stolen account back? in XBoX on Consoles to solve the problem; So about 2 or 3 years ago, I had a xbox account but for some reason, I tried game sharing with someone else who then stoled my account. I tried filling... Discussion in 'XBoX on Consoles' started by OvershotEagle17, May 7, 2020.

  1. Is there a way I can get my stolen account back?


    So about 2 or 3 years ago, I had a xbox account but for some reason, I tried game sharing with someone else who then stoled my account. I tried filling in the form to get the account back but it seems that this person changed every information I had on that
    account. Now I can't remember much about this account and today I tried filling out the form again but right away, the automated system emailed me saying that it wasn't my account. Back then, I tried contacting Microsoft but I left the chat right away because
    of how mad I was.

    :)
     
    OvershotEagle17, May 7, 2020
    #1
  2. RandyAU93 Win User

    Is there a way I can get my stolen account back?

    There are ways, but with the amount of time that has lapsed, you may not have many more options left.

    There is a form you complete
    , as you noted, but it needs to be based on the fact that you can't remember the password reset options. The form will ask you to leave a totally separate address for them to contact you and provide various information. Some
    of that will be things only you will know (such as past credit/debit cards on the account, or the console ID you used the most). Support agents won't be able to help you, so the form is your only possible option.

    Unfortunately, you uncovered one of the biggest reasons why Microsoft prohibits users from sharing account details with one another. Your Microsoft account is as valuable as a bank account can be, so it's something you never share with others, no matter the
    reason. I do hope this form helps.
  3. Eden0032 Win User

    Is there a way I can get my stolen account back?

    Hi there.

    It's been several years since this happened, so I suspect there will be very little that can be done to recover the account.

    However, I prompt you to contact Xbox Support by live chat to discuss it with them as they'll be able to advise further.

    For future reference, it is against the Terms of Use to gameshare with someone other than a person in your household (e.g. if they have a second console in a different room).

    I hope that helps.

    -
  4. Tezzarrific Win User

    Is there a way I can get my stolen account back?

    even if you managed to get microsoft to get the account back which you need to provide a lot of proof of ownership, they will probably ban it for gamesharing as its against the t & c's

    You would need to call support and work with them again, the only option you have.
  5. nN3AabARAb Win User

    Is there a way I can get my stolen account back?

    Hello OvershotEagle17!

    My very first commendation would be calling the Xbox Customer Support 800-469-9269 if not I have a few solutions below.

    For your SPECIFIC problem this thread should help and yes I am aware you have already went through the forum but maybe you had a typo of some sort? It happens and you can always try again here -->https://beta.support.xbox.com/help/account-profile/manage-account/forgot-microsoft-account-solution

    If you have any other issues you can always contact Microsoft below here.

    https://beta.support.xbox.com/contact-us or https://support-origin.xbox.com/en-US/contact-us#2

    Stay Safe - Victor (Ambassador NN)
  6. BlAcKhEaRt7633 Win User

    A question for XBL security

    I have a friend whose xbox one was stolen from his house. I went online to play and noticed that the person that stolen the Xbox one is playing on my friends account. Is there a way to track down the theif so my friend can get his xbox one back?
Thema:

Is there a way I can get my stolen account back?

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