Is there a reason why I haven't received the new Microsoft Store layout?

Discus and support Is there a reason why I haven't received the new Microsoft Store layout? in XboX Insiders to solve the problem; I've done everything in my power to try and figure out this problem. I've posted in fourms, got into contact with customer support, talked to a... Discussion in 'XboX Insiders' started by /u/TSMiller97, Sep 22, 2020.

  1. /u/TSMiller97
    /u/TSMiller97 Guest

    Is there a reason why I haven't received the new Microsoft Store layout?


    I've done everything in my power to try and figure out this problem. I've posted in fourms, got into contact with customer support, talked to a specialist, and they've led me to here. They specifically told me to come here due to me being an Xbox Insider. I'm new to Reddit, so please forgive me if I misuse the purpose of this subreddit for I am unfamiliar with how things work here.

    As far as I know everyone has upgraded to the new Xbox Microsoft Store layout. My system hasn't changed anything about the Microsoft Store. I've made sure that all my games and apps are up to date, I've made sure my system is up to date, I've cleared my cache, hard reset my console, factory reset my console three times, tried updating it through a flash drive, and I've joined the Xbox Update Preview Program as an Omega with absolutely no results or change of any kind.

    I don't know if this is any help but when I first received what I'm assuming was to be the first new store update, it downloaded two separate files. After that each and every time the store received an update is seems to fail in some way. Not because it said it failed, but because it never shows up in the "recently installed" section on my Xbox

    This whole process has done a number on me and my brain has become fatigued from trying to figure this out... So any help of any kind would be greatly appreciated, and if you need clarification feel free to ask.

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    /u/TSMiller97, Sep 22, 2020
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  2. ALPHA FREEHALL Win User

    Why haven't I Received The New Store Update and Layout?

    Updates take longer to reach some devices, and there is no apparent reason. Delete the cache of the console (it will not affect your games or your progress) and check for the update manually. If it doesn't work, contact xbox support. Good luck.
  3. soxxy008 Win User

    So game discussion threads are allowed again?

    I used to be a very active user but I haven't posted as much since the whole new layout of the forum. I think the new layout is to blame for the loss of the community. Why change something fixed to a broken mess :S
  4. ChopDaLyricolig Win User

    Never-ending purchase confirmation

    apparently you can't purchase it on xbox one, i haven't found a reason as to why, but when i went to microsoft store on my computer it says that its not available for purchase, i hope this helps, sorry to be the bearer of bad news.
  5. ILOVEBAY0n37T4 Win User

    Am I the only one who hates the new dashboard?

    I haven't liked the dashboard ever since they changed it from the blades dashboard.

    -

    The new one is the latest in a long line of crap dasboard layouts.

    -

    I really wish they would go back to using the blades layout.
  6. DWoodbine Win User

    The update broke my Xbox One

    Well since the update it's telling me I haven't a gold membership... and the new layout is pretty bad imo.
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Is there a reason why I haven't received the new Microsoft Store layout?

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