Is there a live Chat support or something? Troubleshoot Support thread isnt really helping...

Discus and support Is there a live Chat support or something? Troubleshoot Support thread isnt really helping... in XBoX Accessibility to solve the problem; I have been stuck on "Try another verification method ,That verification method isn't working right now. Please try another method." on trying to... Discussion in 'XBoX Accessibility' started by Rei Takeshi, Jan 25, 2025 at 1:12 PM.

  1. Rei Takeshi
    Rei Takeshi Guest

    Is there a live Chat support or something? Troubleshoot Support thread isnt really helping...


    I have been stuck on "Try another verification method ,That verification method isn't working right now. Please try another method." on trying to unlock my account. It's a fresh acc made recently and I bought an item in the account with two-authenticator on it. I tried to access that account on another device and Microsoft lock me out. The support page ain't really helping as it loops all over the steps. I haven't violated any terms and services on that account.

    :)
     
  2. Rei Takeshi Win User

    Is there a live Chat support or something? Troubleshoot Support thread isnt really helping me on my problem.


    [​IMG]

    It is just this over and over and there is only one verification method, which is the phone verification but it still wont work i tried other phone numbers as well.
  3. ngocphi Win User

    Is there a live Chat support or something? Troubleshoot Support thread isnt really helping me on my problem.

    Well first are you trying the same verification method both times if so that would be why.

    They have to be 2 separate methods

    .email or telephone number or authenticator app or dongle

    Once you use one method the next has to be different so

    For example if you request sms then you must select email or authentication app next

    It's not one authentication meaning only 1 method it's 2 different methods

    Chat support cant help with recovery as it automated
  4. ngocphi Win User

    How to change Location

    you can this is an old thread like a year old

    please make your own thread we can troubleshoot your issue or read the stickies

    this wass the answer 1year ago

    I can garentee the answer will be different but it depends you can only change to xbox live supported regions lithuania isnt supported
  5. Courtney Todd Win User

    Xbox support isnt helping

    Hi Red R, my name is Courtney and I would be happy to help.

    I am very sorry that you are going through this problem, in fact Support cannot help with recoveries of stolen accounts since that is why there is a form for the owner of the account to enter the data so that the team in charge can evaluate the case.

    Keep in mind that this is only a public Microsoft forum where we are all players like you who help other players with basic problems, this means that we are not Microsoft employees. Having said that, if you cannot fill out the form for some reason, I am sorry to tell you that nothing can be done.

    The only solution/alternative is through the form: https://account.live.com/acsr

    I hope you understand, I wish you good luck.

    Best regards,
    Courtney.
  6. Delistick Win User

    BF3 Karkand Reedem Code "already used" - what do I do?

    I tried EA Support on their forums on Twitter and their live chat

    they tell me they cant do anything since it isnt their KEY

    unbelievable
Thema:

Is there a live Chat support or something? Troubleshoot Support thread isnt really helping...

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