Is the Xbox App Broken on PC?

Kevin Geis · Nov 30, 2023

Is anyone aware of an issue with the Xbox app on PC not working. Mine hasn't worked for about a week, and according to reviews on the Microsoft store it appears others have been affected over the past two weeks. Also, after uninstalling it from my PC, the option to download the app is not available; it simply shows a grey box where the download button should be.

:)

Parker Shields

[Xbox Forum] Xbox App on PC sign in is broken. March 21st, 2022.

Kevin Geis

Correct, the issue has been resolved with the updates.

Tomm_A

Hello Kevin Geis,

We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)

Thanks to Andy Friedrich by the way for confirming that the issue has been resolved in your end.

Respectfully,

Andy Friedrich

I can confirm that the update rolled out and worked on two different PC's. Sometimes the update takes some additional time through the Microsoft Store - there was an odd delay on one of the PC's - rebooting didn't cause the update to appear in the Windows store.

Things are working now (at least for me, which is cold comfort for anyone who is still impacted), the Gaming Services app I think was the culprit, so the newer version fixed things. Best of luck to folks, and please do post here if you continue to have problems.

Andy Friedrich

Same issue exists for 18.83.30001.0 and the problem persists.

Is the Xbox App Broken on PC?