Is the warranty still 1 year for the Elite Series 2, for people in the US?

Discus and support Is the warranty still 1 year for the Elite Series 2, for people in the US? in XBoX on Consoles to solve the problem; Originally the warranty was only 90 days long, then due to people having issues, MS extended it to 1 year back in 2020: -... Discussion in 'XBoX on Consoles' started by SigmaTheDJ, Jul 4, 2023.

  1. SigmaTheDJ
    SigmaTheDJ Guest

    Is the warranty still 1 year for the Elite Series 2, for people in the US?


    Originally the warranty was only 90 days long, then due to people having issues, MS extended it to 1 year back in 2020: -

    https://www.theverge.com/2020/10/15...-controller-series-2-hardware-issues-warranty

    I've been trying to find an official source for the warranty period, but all I could find was this page: -

    https://support.microsoft.com/en-gb...d-states-c8b95d27-0ace-48d3-89dc-f9ca5b905f48

    If I select US as the location, I can download a PDF showing me the warranty lengths for different products, but it does not say how long the Elite Series 2 warranty is. It only says that the Elite Series 2 is excluded from the 90 day warranty period for Xbox accessories.

    So is it still 12 months? My friend in the US wants to buy one, but she's not going to if the warranty is only a measly 90 days.

    :)
     
    SigmaTheDJ, Jul 4, 2023
    #1
  2. WattyNuela Win User

    Is the warranty still 1 year for the Elite Series 2, for people in the US?

    Hello SIGMATHEDJ, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
    Not a Microsoft employee.

    The Elite controller’s warranty is 12 months if you purchase it brand new.
    It’s the only controller with this amount of warranty time.
  3. Nursemorph Win User

    Is the elite series 2 warranty 90 days or 1 year? My controller has given up and it says on dashboard it ran out 6 days ago.

  4. BillSalouf1 Win User

    Xbox Elite 2 controller warranty issues.

    I bought Xbox Wireless Elite Series 2 Controller, Here in EU (Greece) all controllers have 1 year warranty and the Series X/S consoles 2 years.
  5. andrewGiorlando Win User

    Xbox elite series 2 controller

    They recently extended the warranty for elite 2 to one year. https://support.xbox.com/en-US/help/hardware-network/controller/elite-controller-series-2-warranty . maybe this will help
  6. ngocphi Win User

    Xbox one controller warranty needs to be 1 year not 90 days

    90 day warranty, you must be in the US, in europe its 2 years and in the UK its 1 full year of warranty. don't know how the US can justify having just 90 days of warranty on electrical items.
    He quoted US dollars hence its us issue not a european issue

    Im guessing its a rant

    Cause you dont quote 100 for a controller since none are except elites and those come withbpapers for the warranty

    And usually people add the title elite series
Thema:

Is the warranty still 1 year for the Elite Series 2, for people in the US?

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