Is the gold broken or somthing

sweadle · Jan 5, 2019

so my xbox account wont let me message people or go to a group post i recive no errer code and i go to the website it tells me to for a code sent to a phone number but the thing is it refuses to send the code and i still cant message anyone know how to
fix it?

:)

JhonSnow777

Hello, do you already performed a console power cycle? this will fix most of the times this kind of issues, here are the instructions in the following link:

https://support.xbox.com/en-US/xbox-one/console/power-cycle-console

Let us know if these sugestions fix your issue, or if you need more assistance?

M3tal Daz3

Check if you have a child account or an adult account. If you still have issues messaging check the enforcement page as well: https://enforcement.xbox.com

DeftJellyf1sh

Its just somthing they added showing you have gold

TXI Highspeed

checked it again it is still broken will this is the last game i will pay full price for to get somthing if you put out somthing you should support the repairs on it not even the customer support phone operator would help me there are thousands of posts
and not one person will take responcibility and fix it just link it to any online achievment before the 20th

Mister Fitzer

Hey pkerz, sorry to hear about the issue! However, we'll need to know the exact error code in order to help. For starters, have you tried redeeming the code on both the console and Xbox.com? If so, have you visited
https://billing.microsoft.com to see if there are any notices on the account?

Is the gold broken or somthing