Is New-Gen Grand Theft Auto compatible with the Xbox One X and S?

I'm having the exact same problem.

I have purchased a bundle with Grand Theft Auto V, Grand Theft Auto Online and Grand Theft Auto V: Story Mode (Xbox Series X|S)

I've logged in on my Xbox Series X and it is downloading the normal version of Grand Theft Auto and not the Xbox Series X|S version.

I've deleted all data and it is still downloading the normal version. I've even logged in on XBOX online and tried installing remotely but still no joy.

Hi again Don

There appears to be an issue with the Xbox Series X/S version of Grand Theft Auto V being compatible with the Xbox One Xbox One X version. Therefore, the Xbox Store may not allow you to purchase the Xbox Series of the game if you have an Xbox One.

Buy the Xbox One version of Grand Theft Auto V. This version of the game is compatible with Xbox One X and is cheaper than the Xbox Series X/S version. I'm not sure but I think it's no longer available to buy in the store.

If you decide to upgrade your Xbox One X to an Xbox Series X or Xbox Series S, you can do so through the Xbox Store or an authorized retailer.

Oskayra H.

Hi there!

What version of GTA V did you purchase, for Xbox One or for Xbox Series X/S?

Is this the version you're trying to install:

Xbox One version:
https://www.xbox.com/games/store/grand-theft-au...

Xbox Series X/S:
https://www.xbox.com/games/store/grand-theft-au...

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

I'm sorry but no, Ban. The game Grand Theft Auto V (Xbox Series X|S) is not compatible with Xbox One X or Xbox One S, only on Xbox Series X or Xbox Series S consoles.

Hello, Mert96. Thanks for replying.

Please be aware that the shark card listing you shared is compatible only with the Xbox One edition of GTA V. (https://www.xbox.com/games/store/grand-theft-auto-v-xbox-one/bpj686w6s0nh)

Note: This listing says the game is compatible with Series X|S because these consoles can run the Xbox One edition via backwards compatibility, but doesn't mean the item is compatible with the next-gen edition of GTA V.

Therefore, if you're playing the next Gen edition (https://www.xbox.com/games/store/grand-theft-auto-online-xbox-series-xs/9P079R5LGV4T/0010), that's the reason you didn't receive the currency.

So, what I can recommend in your particular case, is request a refund for this shark card.

Request a refund:
https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders