Is my Xbox series S broken?

Frankie Perniciaro · Feb 17, 2024

Earlier today I went to turn on my Xbox series S, but to my surprise there was no display. I also noticed that after a minute or two, the console powers button went black and it would just power off. My controller also couldn’t connect, and the sync button wasn’t working. I leave it on my desk and I’d say I’m pretty clean, but idk if it might be damaged? I’d really appreciate a response. Thank you!

:)

death skull1897

Yes, idk if it's broken or something but I can join parties on both xbox's, I looked it up and you need xbox live gold to start and join parties. The Series S has only my account, and my account has my series S as my home xbox, and I can still join parties and talk(I'm in one right now in fact).

- AJ -

Hi, Frankie! thank you for reaching out.
My name is AJ, I'm an Independent Advisor for the Xbox Community.
I'm sorry to hear you are experiencing some issues with your console.

Would you mind giving these possible solutions a try?

1) Power Cycle:

• If your console is on, press and hold the power button until it shuts down.
• Unplug your console's power button for 3 - 5 minutes.
• Plug your power cord back in.
• Try turning your console on

2) Display reset:

• If your console is on, press and hold the power button until it shuts down.
• Unplug your console's power cord for 30 seconds.
• Plug the power cord back in.
• Press and hold both the Power button and the Bind button until you hear a beep to turn on the console. You’ll hear one beep right away and a second beep 10 seconds later. Please do not let go until you hear the second beep.

3) Xbox Troubleshooter:

• If your console is on, press and hold the power button until it shuts down.
• Unplug your console's power cord.
• Wait 30 seconds, then plug the power cord back in.
• Press and hold the BIND button, and then press the Xbox button on the console (once).
• Continue holding the BIND button for 10-15 seconds.
• Listen for two “power-up” tones a couple of seconds apart. You can release the BIND button after the second power-up tone.
• The console should power up and take you directly to the Xbox Startup Troubleshooter.

Please let me know if any of these make a difference on your console, I'll be looking forward to your reply.
Best regards.

Hellodrjoe

Same issue with Thrustmeter TMX on Series S. Been broken since the latest update. PLEASE MICROSOFT FIX THIS.

tru Ponder

Yes I switched over to the series s and the games that were on my Xbox one arent on my series s

MattMax2

Having the same issue, series s user here, it used to work fine when I was watching F1 last year, this year it's broken. Please fix!! ASAP

Is my Xbox series S broken?