Is my Xbox One failing?

Discus and support Is my Xbox One failing? in XBoX Games and Apps to solve the problem; I own an original Xbox One that a friend gave me (no warranty information or anything), and it is currently experiencing a weird problem. The console... Discussion in 'XBoX Games and Apps' started by aarogree, Jan 21, 2021.

  1. aarogree
    aarogree Guest

    Is my Xbox One failing?


    I own an original Xbox One that a friend gave me (no warranty information or anything), and it is currently experiencing a weird problem. The console refuses to read discs the first time. If I insert a disc into it, the disc won't start spinning or installing
    until I eject it and place it in again. And the first time I try to load a game from a disc that is already inserted after turning the console on, it will fail and give me a "Took too long to start" error message. But if I immediately try to load the game
    again, it works. This problem does not crop up if I try to load a digital game - it just boots up normally.

    I want to say that my Xbox One's disc drive is failing, but I am no expert. Could something else be the problem, and how do I fix what is going on?

    :)
     
    aarogree, Jan 21, 2021
    #1
  2. Queen x HunT3r Win User

    What Do You Think Of The Xbox One? (Now That We've Seen It)

    Xbox One was a fail in my opinion
  3. XBF Zineb F Win User

    Is my Xbox One failing?

    Hello there @aarogree, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through
    the following steps to clear the Mac address and then perform a quick power cycle on your console:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

    The next step would be to check your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

    Settings > Network Settings > NAT type => It should be open.

    If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500
    (UDP).

    If needed or if it’s dirty or scratched, wipe the disc with a soft, clean, slightly damp cloth. Hold the disc by the edges without touching the top or bottom faces, then re-insert it and try launching again

    Another thing you should troubleshoot is your persistent storage by selecting Profile & system > Settings > Devices & connections, and then selecting either Blu-ray
    and then select Persistent storage to clear it.

    In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

    The link: Troubleshoot your Xbox One network connection | Xbox Support

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you
    to sign in to the account.

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
  4. RUBENSJUNIOR21 Win User

    Let's Talk About Controllers

    the RB button of my control xbox one is starting to fail
  5. Isaac Clark1 Win User

    Teredo

    To Ronnie all the solutions have been tried

    Mac clear (failed)

    Dns Number (failed)

    My series x does work on other networks

    Here is my question for you

    Does the xbox one run on a different system or server to the seriers x as my xbox one still works
  6. {Parity} Win User

    Why is Xbox Controller Quality so bad ?

    Personally, I have never had a controller to fail. That includes the original Xbox, Xbox 360, Xbox One and Xbox One S. Now that I have said that I will probably have one to fail.
Thema:

Is my Xbox One failing?

Loading...

  1. Is my Xbox One failing? - Similar Threads - failing

  2. Stuck on Insider build (xb_flt 26100.4020) after SSD swap – OSU1 retail fails with...

    in XboX Insiders
    Stuck on Insider build (xb_flt 26100.4020) after SSD swap – OSU1 retail fails with...: Hi! My Xbox One X is stuck on an Insider/flight build and won’t accept the retail OSU1. Error codes: E101 00000503 80070003 and E102 (photo attached). On-screen OS version:...

  3. Xbox one update fails at Verifying Update

    in XboX Insiders
    Xbox one update fails at Verifying Update: Hello, i don't know if this the right place for this, but I've been trying to update my console since Friday(09/14/2025) but the update fails while Verifying Update step(40%), i tried resetting...

  4. Elite series 2 fails after 2 years, fusion pro 2 still strong after 4

    in XboX Insiders
    Elite series 2 fails after 2 years, fusion pro 2 still strong after 4: I feel like I paid $200 for a trial on the Xbox elite series 2 controller. Fusion pro 2 still works but I’d still like a new one. Has this ever happened to you? submitted by /u/rabidUwU [link]...

  5. Xbox Pre-order Payment Failed but Game is Pre-Downloading – What Should I Do?

    in XboX Insiders
    Xbox Pre-order Payment Failed but Game is Pre-Downloading – What Should I Do?: I pre-ordered Black Myth: Wukong for Xbox a while ago, and the game is currently pre-downloading on my console. However, when I checked my order status, it says "Pre-order: Payment failed" and...

  6. Controller firmware failing to update

    in XBoX on Consoles
    Controller firmware failing to update: There's a new firmware update for Elite Series 2 and current gen standard controllers, but it won't install. Every time I try, the progress bar never makes it past 0%, then after about 30 seconds...

  7. Stuck on Insider build (xb_flt_2506), OSU1 fails with E101 – need recovery guidance

    in XboX Insiders
    Stuck on Insider build (xb_flt_2506), OSU1 fails with E101 – need recovery guidance: Hi all, My Xbox One is currently stuck in a system update loop. It’s running an Insider build: **26100.4855.amd64fre.xb_flt_2506ge.250612-1215** I’m no longer enrolled in the Insider program,...

  8. Xbox Series X Dev Kit Activation Failed

    in XBoX on Consoles
    Xbox Series X Dev Kit Activation Failed: This is my first time using the Xbox Series X Dev Kit. After updating the system into Devkit mode, I encountered an issue during the activation process. It now shows the following error: Devkit...

  9. Minecraft world will not open due to Cloud sync failed pop up, is anyone able to assist?

    in XBoX Games and Apps
    Minecraft world will not open due to Cloud sync failed pop up, is anyone able to assist?: My Xbox Series X and Xbox One have the same issue: A Minecraft world will not open on either of them. I have a stable internet connection and plenty of space on both systems. I have tried using an...

  10. What do u do if u login to ur Microsoft account and it keeps saying failed

    in XBoX Accessibility
    What do u do if u login to ur Microsoft account and it keeps saying failed: I have tried making a new microsoft but it still said failed 5463ec4c-2b5e-488e-be95-9d2265ccf14d