Is my Xbox One broken?

Discus and support Is my Xbox One broken? in XBoX on Consoles to solve the problem; I kinda just need an opinion. For awhile now while playing a game (disc or digitally), watching an app or just loading the home screen, my Xbox One... Discussion in 'XBoX on Consoles' started by Godspell Games, May 8, 2017.

  1. Is my Xbox One broken?


    I kinda just need an opinion. For awhile now while playing a game (disc or digitally), watching an app or just loading the home screen, my Xbox One would lose connection to my internet. I am connected wirelessly and my internet is, quite frankly, ****. So
    losing connection is not all that surprising. When I tried to reconnect it wouldn't let me at all and after trying for the better part of 30 minutes it wouldn't connect. So instead I decided to restart the console. Low and behold it worked. Now I've been doing
    this every Time I've lost connection which happens at least 5 times a day. More recently my Xbox Froze while I was playing a game (disc) online which I attributed to the lag that happened when my connection pooped itself. Not unusual and tends to happen from
    time to time. So I hit the home button and tried to restart the system. It Froze there and the console wouldn't turn off even when I hit the power button on the console. So I did a hard reset and gave the system a minute before turning it on once more. However
    when I turned the console on it started out as usual until I noticed nothing popped up on my screen. The system was on but it wasn't showing up on my t.v. So I checked the HDMI cable and made sure nothing was loose from either side. Still nothing. After about
    15 minutes the console made a noise and my t.v found the console. I decided to play it safe, even though there was no error warning when the console turned back on, and watch YouTube. After about 2 minutes I lost connection and my Xbox Froze up completely
    again. Wouldn't turn off without a hard reset. When I turned it back on it took another 15 minutes for my console to be recognized by the t.v again. This happens every time now so I don't turn it on in fear of it freezing and having to restart the process.
    So in simplest terms, is my console broken?

    :)
     
    Godspell Games, May 8, 2017
    #1
  2. Is my Xbox One defective?

    Had to put in a service request. This seems to be how my drive operates now.

    1. put in disk, hear slight grind sound

    2. put in disk, does not read it, keep trying, sometimes 10-15 times.

    3. put in disk, hear slight grind, remove disk and hear elongated grind sound.

    It also seems to be getting worse as far as #2 goes. Wonder how long service takes.
     
    gmb 2 bad 4 u, May 8, 2017
    #2
  3. Spilly42
    Spilly42 Guest
    Is my Xbox One defective?

    @Your Dead McFly I wasn't able to connect with an Ethernet cable, but I upgraded my modem/router from the Gateway Comcast gave me, and it fixed all my problems. I think the Xbox One's drivers just don't work well with Comcast's gateway. Put all of
    my issues have been erased and my netflix and other apps run alot faster... this was the experience I was looking for when I bout my Xbox One.
     
    Spilly42, May 8, 2017
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Is my Xbox One broken?

    Hey Godspell!

    Do you have the same issues if you connect your console to your home network using a wired connection? This will be helpful to determine if the issue is with your console or your network. If the issue does happen while wired, I recommend a full

    factory reset
    of your console. That will give your console a clean slate to work with. If the issue still persists, you may need to have your console repaired. That process can be initiated via the
    Online Service Center.

    Good luck! Is my Xbox One broken? :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider
    Program troubleshooting.
     
    Miss Bijoux, May 10, 2017
    #4
  5. oczy pl Win User

    Connecting using router: Error IP, MAC, DHCP, Forwarding... all tried

    agent from xbox center said, that xbox cant be broken becouse it cant broke in parts. if something is broken it will be all broken so internet card of my xbox can't be broken [it was connected for 3 minutes one week ago and send to xbox info about my points,
    last games played]
  6. BigBubbaTubba Win User

    2 Xbox ones in same network - no chat

    Was going to buy a !00.00 pare of XBOX One Headphones, but NOT now! Chat is BROKEN BROKEN BROKEN.
  7. Goatsnatcher Win User

    My broken xbox one

    @smiles. That is about the minimum wage in the UK, and Cornwall isn't exactly overflowing with job's..... You got to take what you can if work is hard to get.
  8. Zero Divided Win User

    My broken xbox one

    as unfortunate as the situation is, things with moving parts will wear out and there is no guarantee on how long they will last, that's life, and you won't get a response here from Microsoft.
  9. DuFFuL Win User

    My broken xbox one

    This is the risk with anything you buy. Sorry to say, nothing is perfect.
Thema:

Is my Xbox One broken?

Loading...
  1. Is my Xbox One broken? - Similar Threads - broken

  2. Latest Xbox controller firmware is broken

    in XBoX on Consoles
    Latest Xbox controller firmware is broken: Around 2 weeks ago I updated my series s controller to the latest firmware and now playing any competitive game feels impossible. The deadzones feel terrible because you are unable to make...
  3. Is my xbox controller broken?

    in XBoX Games and Apps
    Is my xbox controller broken?: We have changed batteries, plugged it in etc, but the wireless xbox controller which is only 2 months old is now not lighting up & just immediately vibrates. How do we fix this or send this in for...
  4. My New Microsoft Mouse is broken! Please help me how to open a request

    in XBoX on Windows
    My New Microsoft Mouse is broken! Please help me how to open a request: Can someone help me how to open a request for a replacement? I am following the Get Help on the Order History page, which the product that I have got deffect, and there is no option there to open...
  5. Minecraft Server sent a broken packet

    in XBoX Games and Apps
    Minecraft Server sent a broken packet: My friend owns a realm i have played on for the past week. A couple days ago my power went out while i was playing. When I got back on it said, “Server sent broken packet”. I tried 4 times...
  6. Dolby Vision broken for among after latest Alpha Skip ahead update

    in XboX Insiders
    Dolby Vision broken for among after latest Alpha Skip ahead update: Per the title latest update that was supposed to fix Dolby Vision for others has broken it for me. I have an Xbox Series X connected over HDMI 2.0 connected to a TCL 55p607. Everything was...
  7. Server sent broken packet error

    in XBoX Games and Apps
    Server sent broken packet error: I am trying to open my world but its sending a "Server sent broken packet" error the world has multiplayer enabled but my friends cant join if I cant even load the world so far I've had to...
  8. How to fix server sent broken packet

    in XBoX Games and Apps
    How to fix server sent broken packet: I just updated minecraft and it says server sent broken packet e766d527-560a-42cf-bc61-35b58ec0f1ed
  9. Latest firmware update for Xbox controllers broken?

    in XBoX on Consoles
    Latest firmware update for Xbox controllers broken?: I wanted to share something about the recent firmware update for Xbox controllers. I don’t know if it’s just on my end, but once downloaded it’s re centering the analog sticks on their own when...
  10. Chat filter broken in Ark Survival Ascended

    in XBoX Accessibility
    Chat filter broken in Ark Survival Ascended: Hi, I recently subscribed to Gamepass for windows to play Ark Survival Ascended. Can I ask why, when playing in single player mode and searching for a compost bin in the crafting menu, does a...