Is my issue being caused by an account issue?

Discus and support Is my issue being caused by an account issue? in XBoX Games and Apps to solve the problem; For a while I haven't been able to change my skin on Minecraft. I've tried different ways to fix this. Today I tried to log onto a different device to... Discussion in 'XBoX Games and Apps' started by Arson Rose, Jan 26, 2025.

  1. Arson Rose
    Arson Rose Guest

    Is my issue being caused by an account issue?


    For a while I haven't been able to change my skin on Minecraft. I've tried different ways to fix this. Today I tried to log onto a different device to see if it will let me change it on there and it would go onto the usual device I use. I think it may be an account issue because no matter what device I am on, it will not let me change my skin to one I found online. I keep getting a pop up message saying "this isn't a skin silly" or something close to that. I do not know what to do and I really want to change my skin. Is my issue being caused by an account issue? :(

    Would it be a problem with my account and did something go wrong at some point a few months ago?

    :)
     
    Arson Rose, Jan 26, 2025
    #1
  2. ColeGretz Win User

    game crashes

    My issue was caused by a new ram module not being up to spec. Not sure what is causing your issue, but mine turned out to be hardware related.
  3. XBLRewards8 Win User

    My account still has problems

    Hello Chemspook,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. Your email would not have caused this issue. This issue appears to be caused when a user has active multiple different payment accounts, but
    we have not received word on why this causes the issue. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
  4. br3w3r Win User

    Slow startup?

    So I fixed my issue seems to be caused by files being corrupted, i first deleted the cache, formated xbox, then redownloaded account, and it has fixed the issue! If you try this recommend at least saving game saves to flash drive.
  5. MysticDarklight Win User

    Cause of my account being banned

    Got too say i agree with rob.. Why were u banned in first place ?
  6. Imagined Grim Win User

    Cause of my account being banned

    Well I am not certain of what you are asking, but if you were banned, unfortunately I have to say it was for a reason. Probably a good one.
Thema:

Is my issue being caused by an account issue?

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