Is my HDMI Port on my Xbox One broke?

l GB l x Evan · Dec 28, 2014

Last night I was playing games on my Xbox One just fine and after I finished playing my games I turned my Xbox off. I woke up this morning and I turned on my Xbox and my TV and no signal was found. At first I thought it was my TV so I took the HDMI cable
out of my xbox and plugged it into my Virgin Media TV Box - It worked, video and audio was working. After that I swapped my HDMI cable for a different one - the one that came with the xbox; It still didn't work, no video or audio was going through. I then
plugged the HDMI cable into a different TV, still the same outcome. I've tried loads of these "fixes" like "hard turn off", "change your HDMI cable", "try a different TV" etc and nothing has worked. I've had this Xbox since the first Christmas it became available
to buy and I'm not sure if I still have warranty. Any help would be extremely appreciated because this is becoming to be very frustrating and it seems like I'm in an impossible situation.

:)

DUSTYFARM5R · Dec 28, 2014

HDMI PORTS 1.2.3.4

i have 4 hdmi ports on my TV which port is best for playing xbox one on I currently am on hdmi 1 port

Dakrkplayer2 · Dec 28, 2014

Xbox One S 4K Output/Input

Some TV will have the res on the HDMI port. I only have one 2.0 port on my 4kTV. Just only one. Other is older version of the HDMI port. And my XBOX ONE I have now is on it.. But it not the S.

Tangerla · Jan 6, 2015

If you register your Xbox One on xbox.com, you can see if it is still under warrenty.

JerryReid2

no the hdmi port on my xbox broke

Tangerla

If you register your Xbox One on xbox.com, you can see if it is still under warrenty.

napalm 31337

My son was moving his xbox one last night and somehow broke his HDMI port. I am thinking he tripped on the cord that was still plugged in to the console. After reading online, this seems to be a lengthy, involved repair. I guess my question at
this time is, is there a way to reroute it? Is there an adapter he could use?

There is no adapter, you must use the HDMI output port, but the Xbox One have also an HDMI it, check if you use the right port at the moment.

I Am Agreesiv

Make sure whether or not the problem is the HDMI or the xbox HDMI port. One of the cables could possibly broke. If its the xbox im sorry but there nothing you can really do except get a new one );

XBF Ruben D

Hello jeremiahmayo,

Thank you for your post but as XBF Amber M already told you in your Previous Post, this thread, as well as the previous thread,
Violate the Xbox Forum Guidelineswe will be locking it.

As stated under Rule 13) Please
do not spam. No commercial posts or flooding the forum with useless content. Double, triple, etc. posting and one word replies can also be considered spam. Post with substance and thought.

As well as Rule 22) Please do not discuss or post links to any topic that could violate the 'Terms Of Use'. Including any threads or posts regarding modifying
the way your Xbox operates such 'modding' and/or 'chipping' your Xbox or otherwise altering the way it is intended to operate.
This includes ANY discussion of self-repair. Please only suggest official support procedures as noted on official support pages on Xbox.com.

If there are any other questions or concerns please create a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That will allow us to tailor our support specifically to you!

Just make sure to review the Guidelines before a Thread/Post is made so as to not violate the rules by mistake.

Happy gaming and thank you for again for posting on Xbox Forums.

Is my HDMI Port on my Xbox One broke?