Is Microsoft Rewards down?

Discus and support Is Microsoft Rewards down? in XBoX Games and Apps to solve the problem; I have been trying to get into the app on my console and also the section in GamePass mobile app since yesterday but nothing is happening. The app on... Discussion in 'XBoX Games and Apps' started by WICKD MUNECA, Jan 20, 2020.

  1. WICKD MUNECA
    WICKD MUNECA Guest

    Is Microsoft Rewards down?


    I have been trying to get into the app on my console and also the section in GamePass mobile app since yesterday but nothing is happening. The app on Console tries to start up and then takes me back to the home screen. The app on mobile says to "refresh"
    but nothing comes up but a message that says "we were unable to retrieve your rewards info."

    Is this happening to anyone else? I never had an issue with MS rewards before.

    :)
     
    WICKD MUNECA, Jan 20, 2020
    #1
  2. Vanzilar Win User

    Is Microsoft Rewards down?

    It happened last week.. Started happening to me on the app again this morning. Unsure why it is redirecting me away from the built in rewards page to the standard one.
  3. Honda Man 04 Win User

    Is Microsoft Rewards down?

    It has been fixed! I just verified on my console and phone.
  4. disneyking1938 Win User

    Is Microsoft Rewards down?

    Same problem.

    The app either times out or returns me to the app.

    No problems yesterday,, everthing worked fine.
  5. WICKD MUNECA Win User

    Is Microsoft Rewards down?

    Thank you I am going to do this and hopefully everyone here will. Now I got an error code (I posted the code under Honda's reply to me). Will definitely send them a ticket about the issue.
  6. WICKD MUNECA Win User

    Is Microsoft Rewards down?

    Me too I have done every weekly since they put it out and normally I get done by yesterday but since the issue hit me yesterday afternoon (that is when I tried to get on) I didn't get to do that. I thought it was related to the other issues they were already
    having but they seemed to have fixed those and this is still going on.
Thema:

Is Microsoft Rewards down?

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