Is Microsoft Jigsaw still on the Shopping app?

Discus and support Is Microsoft Jigsaw still on the Shopping app? in XBoX Games and Apps to solve the problem; My mum also has Windows 10 and she wants this game on her computer, but it's nowhere to be seen on the Shopping app although we searched it from both... Discussion in 'XBoX Games and Apps' started by MoshieChan, Mar 17, 2017.

  1. MoshieChan
    MoshieChan Guest

    Is Microsoft Jigsaw still on the Shopping app?


    My mum also has Windows 10 and she wants this game on her computer, but it's nowhere to be seen on the Shopping app although we searched it from both my (I also have Windows 10) and her computer many times. Is it no longer on the Shopping app, or was it
    taken down for some fix? Because I have this Jigsaw app for a long time and new collections and daily challenges are still available for me.

    Thanks very much!

    :)
     
    MoshieChan, Mar 17, 2017
    #1
  2. GrandmotherOwl
    GrandmotherOwl Guest
    New puzzles don't download.

    Tried this. Didn't work. Any other suggestions for the same problem? Microsoft Jigsaw was already turned on in my apps. I turned it off, then back on & still didn't help.
     
    GrandmotherOwl, Mar 17, 2017
    #2
  3. DimMarigold0
    DimMarigold0 Guest
    Microsoft Jigsaw

    Microsoft Jigsaw will not log in my user name. I can log into Microsoft Solitaire and Mahjong. I have even reinstalled Jigsaw. I t still doesn't work
     
    DimMarigold0, Mar 17, 2017
    #3
  4. Mister Mascot
    Mister Mascot Guest

    Is Microsoft Jigsaw still on the Shopping app?

    Hey there MoshieChan,

    You should be able to download it from the Windows Store. Try again using this link

    HERE     and let us know if you're running into any problems.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Mar 23, 2017
    #4
  5. Mister Mascot Win User

    Is Microsoft Jigsaw still on the Shopping app?

    Hey there MoshieChan,

    You should be able to download it from the Windows Store. Try again using this link

    HERE     and let us know if you're running into any problems.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  6. GrandmotherOwl Win User

    New puzzles don't download.

    I found this by accident.

    Close MS Jigsaw

    Go to settings

    Click on privacy

    Click on background apps

    TURN ON Microsoft Jigsaw

    Open MS Jigsaw and try downloading again.

    Now I can downloading.

    You're a genius.Works for me.

    Thank you
    Tried this. Didn't work. Any other suggestions for the same problem? Microsoft Jigsaw was already turned on in my apps. I turned it off, then back on & still didn't help.
  7. DeveloperJG Win User

    jigsaw puzzle does not work, black screen

    On Windows 10 pull up the start menu

    Locate Microsoft Jigsaw then right click, then click on More, then click on App settings.

    In the App settings screen for Microsoft Jigsaw turn off the permissions for Camera, Documents, and Background apps.

    Then click the Terminate button, exit the App settings screen, then start the Microsoft Jigsaw app. This process has worked for me

    several times when after a Windows Update has occurred, Jigsaw experiences the black screen spinning wheel scenario.
  8. KillerCrocNC Win User

    PUZZLES WON'T DOWNLOAD

    I had the same issue - go to Settings > Apps, scroll down to Microsoft jigsaw. Click it but DO NOT click 'uninstall' - under the name Microsoft jigsaw and Microsoft Studios you will see 'advanced options". Click that and on the next
    screen click reset - ignore the warning. I used the reset and then re-loaded Jigsaw and it did NOT ask me to sign in again, and all my points were still in place - and the downloads worked again!
  9. kenhultman Win User

    Cannot link my facebook account through Xbox Console companion

    I run Microsoft Jigsaw under XBox on Windows 10. I tried using the Microsoft Settings ->Apps->Microsoft Jigsaw -> Move button to move the app to the D: drive. Doing this broke the app as discussed above. I tried the suggested procedure above -- I got
    the Xbox to connect using my facebook accounnt; however, the jigsaw game continued to indicate that it would not connect to xbox.com.

    I then again used the Microsoft Settings -> apps->microsoft jigsaw -> Move command to move the app back to the C: drive where it was originally. Now jigsaw comes up connected to xbox.com and I have my data restored from the server. In other words, it
    works on the C: drive but not on the D: drive.
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Is Microsoft Jigsaw still on the Shopping app?

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