Is Microsoft doing something about this?

Discus and support Is Microsoft doing something about this? in XBoX Games and Apps to solve the problem; it's been going on more than a week now and this issue is still going on I can't access my messages, my settings and the app just freezes what are we... Discussion in 'XBoX Games and Apps' started by FluffyPieMaster, Dec 21, 2016.

  1. FluffyPieMaster
    FluffyPieMaster Guest

    Is Microsoft doing something about this?


    it's been going on more than a week now and this issue is still going on I can't access my messages, my settings and the app just freezes what are we suppose to do?

    :)
     
    FluffyPieMaster, Dec 21, 2016
    #1
  2. onyxishere
    onyxishere Guest
    What is Microsoft doing about hackers??

    Sorry to hear you've experienced this. It is the main reason that I do not play any CoD games. However, support informed you incorrectly. No one on the forums can help with this.

    Your best bet here would be to report the users you find via the dashboard reporting tools. Go to their bio and select File Complaint then follow the instructions provided. That report will be sent to the PET to investigate and take any necessary action
    on. Please be aware that they do get thousands of reports per day so it could take a bit of time.

    As for the hackers themselves. CrazY is correct that naming and shaming on these forums is not allowed. What I would recommend though is to contact the developers of the game to voice your complaint about what is going on in pvp. They are well aware of
    what is going on and it is up to them to implement changes to prevent it from happening.
     
    onyxishere, Dec 21, 2016
    #2
  3. AngryDAD 7503
    AngryDAD 7503 Guest
    What is Microsoft doing about hackers??

    um .. a game....... 2hrs of hacked lobbies bro, block/avoid and i still end up back with the same hackers over and over and when they hack so far into your xbox that they know which HDMI slot its plugged into the TV something needs to be done to fix this rubbish,
    my data has been hacked and i get zero response from Xbox.......

    so i will name and shame until they ban me, then the legal action will begin!!!!!!
     
    AngryDAD 7503, Dec 21, 2016
    #3
  4. eastcoastmark
    eastcoastmark Guest

    Is Microsoft doing something about this?

    I've got the same thing going on. Hopefully they realize this is a problem.
     
    eastcoastmark, Dec 21, 2016
    #4
  5. ScantilyCloud
    ScantilyCloud Guest
    Hey FluffyPieMaster

    Are you using the Xbox (beta) app? If so, can you please submit a report about this issue via the "report a problem" button. If you're not using the beta app, can you please download and try viewing messages again?

    Thanks,
     
    ScantilyCloud, Nov 2, 2018
    #5
  6. Miss Portia Win User

    Microsoft do something about this

    Hey Dual Fury, thanks for bringing this up. In order to better understand the issue, can you tell us exactly what you've tried on your end to resolve it, and can you provide the information about your network that is requested in our
    Start Here Sticky? That would help us a lot. Thank you!
  7. victorjinl Win User

    Microsoft do something about this

    No, they won't. I have been struggling with XBL since I bought xbox. Always having troubling on weekend. They only repeatedly tell you to reset your router, which apparently won't fix the issue. Their servers are apparently running out of capacity. But who
    cares because they already charged your XBL.
  8. ScantilyCloud Win User

    Is Microsoft doing something about this?

    Hey FluffyPieMaster

    Are you using the Xbox (beta) app? If so, can you please submit a report about this issue via the "report a problem" button. If you're not using the beta app, can you please download and try viewing messages again?

    Thanks,

  9. eastcoastmark Win User

    Is Microsoft doing something about this?

    I've got the same thing going on. Hopefully they realize this is a problem.
  10. Ben4724 Win User

    Microsoft please do something about the Asian hate

    Hi! My name is Ben a fellow member and gamer here in the community. Hope you are well!

    I totally understand how you feel and sorry to hear about your experience! I wouldn't lie I also experience some bullying and racist words when playing other games as well. Though as a fellow gamer, what I can suggest is to ignore those kinds of players you encounter and report them directly instead. Also posted in one of the Xbox community standards at https://www.xbox.com/en-US/legal/community-stan...

    Xbox has their own way of dealing with such matters and to help make the gaming community healthy, we as a gamer can help by reporting such players and the ones who deal with it is the Xbox enforcement team. They don't have any live support but more details how you can report those players you may encounter can also be found at https://support.xbox.com/en-US/help/family-onli...

    I hope the information helps somehow and hope you experience more fun and fair gaming moving forward. If you have further questions feel free to post back in the community and we will be more than happy to offer our assistance with the best of our knowledge.

    Kind regards,

    Ben
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Is Microsoft doing something about this?

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